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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Brilliant!

5
super effective insurance at a great price! Reviewed on: 6th August 2020

Excellent service

5
I have made two claims so far and have been amazed by the urgency of the customer service team and communication in dealing with my claims and covering the cost of my vets bill in good time! Reviewed on: 6th August 2020

Improved Insurance

5
The recent improvement on the basic insurance is amazing. The price it went up was much less than expected. Reviewed on: 6th August 2020

Amazing Pet Insurance

5
My dog Was really poorly, he had to have lots of tests and treatments and was back and forth to the vets for months,, every claim I put in for his treatment was always approved and settled very quickly, my boy is now back to his healthy self, and is on life long medication but is loving life now, and it’s all thanks to BBM, because he was able to receive all the tests and treatments he needed. Fantastic service, and the great thing about this company is that they genuinely care. Their premiums are great for what your covered for. Thanks for everything BBM your the best !! Reviewed on: 6th August 2020

Best Dog Insurance We've Ever Had

5
Our chocolate lab has gone through a lot in his first years of life and there is always a chance of some of the issues coming back. When our other insurance policy kept rising to overly high amounts, we started looking at our possibilities which, by the way, were not looking great. Until we found Bought By Many. BBM has allowed us to keep our dog insured, be at peace about his health & our finances. They are regularly in contact via emails and we're updated about everything. We are so thankful to BBM and would recommend them to anyone & everyone!!! Reviewed on: 6th August 2020

Fair and uncomplicated pet insurance

5
When one of my dogs was diagnosed with luxating patella in both legs and in one she had ruptured her cruciate ligament and needed urgent surgery there was no hassle in my vets dealing directly with BBM and it was all sorted quickly even during this pandemic I wouldn’t go anywhere else for my pet insurance. Reviewed on: 6th August 2020

Pet plan

5
Very good value always email me when direct debit due to come out my bank,would recommend bought by many. Reviewed on: 6th August 2020

Kind and helpful

5
I've had a difficult year with a dog who is fighting cancer. This has resulted in many vet visits and many bills. But every time I call BBM, they are unfailingly kind and helpful and have settled all claims without a quibble. I have recommended them to many friends as a result of this great customer service. Reviewed on: 6th August 2020

Excellent customer service

5
Excellent customer service. Fast, efficient claims process Reviewed on: 6th August 2020

Top notch

5
Have had to make a couple of claims, they were dealt with promptly and found the customer service to be excellent Reviewed on: 6th August 2020

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