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ManyPets: Pet insurance reviews

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4.87
Based on 13,414 reviews, last reviewed 30th Sep 2025
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
6%
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1%
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Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
S C's avatar
S C

Latest lowest rating:

1

Part of pre-approved claim refused due to amount I’ve been with them for the second year now. My first claim (under £200) was approved, but as soon as the costs increased, they found reasons to decli... Read more Reviewed on: 30th September 2025
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Maja Baresic
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13414)

Amazing insurance company for my special pet :)

5
Bought by many impressed me initially with their easy to interpret policies giving me all the information I needed to make sure that my puppy had the best possible insurance company. I have had to make a claim once due to a grass seed being stuck and the claim handlers were easy to talk to and sorted out my claim in no time. One very happy customer and one very happy puppy dog Reviewed on: 5th September 2018
Natti Weir's avatar
Natti Weir

Great Price

4
Great price for the cover, website a bit difficult (kept freezing and buffering) but chat helped. I can't say how good they are with claims as I haven't had to yet but if it is as easy as it sounds, should be great. Worth the perseverance Reviewed on: 5th September 2018
Warf25's avatar
Warf25

About my claim and renewal

5
I got my dog Ted insured in August 2017 , he is a staffy X bullmastiff and the monthly premium was less than £20 . In November he became unwell and to cut a long story short he ended up in the emergency vets for 6 days with pneumonia . The total bill was £3,300 and I had heard stories about other insurance companies coming up with all manner of excuses not to pay out . I contacted bought by many and they did the claim for me and I can honestly say I cannot recommend them enough . I got regular text messages updating me on my claim and I got every single penny back , I didn't even have to pay any excess . Of course this year I was dreading his renewal and I couldn't believe it when it had gone up by a massive £1.41 per month ! so his monthly premium is still less than £20 . I've also done my bit and recommended them to family, friends and total strangers who I bump in to when we are out walking and I know that some of them have now got policies as well . The people who I spoke to on the phone were so helpful and polite and every time they would ask how Ted was doing . I Would never hesitate to recommend them to anyone and cannot rate them highly enough . Reviewed on: 5th September 2018
Carol Owens 's avatar
Carol Owens

Great

5
Every one I deal with is so friendly and helpful. Best Insurance Company I have dealt with. Reviewed on: 5th September 2018
Debbie's avatar
Debbie

Great product

5
It came to our 1st year renewal date for our pet insurance and my current provider had upped my premium by over £20 per month with no claims or preexisting conditions. I decided to shop around and Bought by Many gave us the best premium lifetime policy for a great price and their customer service was brilliant. Reviewed on: 5th September 2018
KL's avatar
KL

Good value for money

5
Left per plan for bought by many as the reviews were really good Reviewed on: 5th September 2018
Amanda taylor's avatar
Amanda taylor

Very helpful

5
Very helpful and they keep you updated on special promotion. Reviewed on: 5th September 2018
Neil Atkins's avatar
Neil Atkins

Great value insurance

5
Great cover,with no excesses to pay!! Made 1 claim which was settled very quickly with minimum effort.Always recommend to family and friends. Reviewed on: 5th September 2018
Barbara Pettit's avatar
Barbara Pettit

Brilliant

5
I had to claim through Bought by Many. They were quick and efficient. Everything was sorted out in no time flat. You only pay the excess once in a year. I recommend them to everyone. Reviewed on: 5th September 2018
Julie Carpenter's avatar
Julie Carpenter

Best insurance company I have ever dealt with.

5
Easy to use, no hidden agendas, plain simple claim system. . Always a way to contact them if you neeed information. They keep you up to date with text messages and emails. They dealt directly with my vet so I just received information of claims etc. Many thanks for sorting my claim and making the whole proceedure stress free during a very stressful time. Reviewed on: 5th September 2018
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Paula Stebbing

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