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ManyPets: Pet insurance reviews

View other ManyPets products
4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

About my claim and renewal

5
I got my dog Ted insured in August 2017 , he is a staffy X bullmastiff and the monthly premium was less than £20 . In November he became unwell and to cut a long story short he ended up in the emergency vets for 6 days with pneumonia . The total bill was £3,300 and I had heard stories about other insurance companies coming up with all manner of excuses not to pay out . I contacted bought by many and they did the claim for me and I can honestly say I cannot recommend them enough . I got regular text messages updating me on my claim and I got every single penny back , I didn't even have to pay any excess . Of course this year I was dreading his renewal and I couldn't believe it when it had gone up by a massive £1.41 per month ! so his monthly premium is still less than £20 . I've also done my bit and recommended them to family, friends and total strangers who I bump in to when we are out walking and I know that some of them have now got policies as well . The people who I spoke to on the phone were so helpful and polite and every time they would ask how Ted was doing . I Would never hesitate to recommend them to anyone and cannot rate them highly enough . Reviewed on: 5th September 2018
Carol Owens 's avatar
Carol Owens

Great

5
Every one I deal with is so friendly and helpful. Best Insurance Company I have dealt with. Reviewed on: 5th September 2018
Debbie's avatar
Debbie

Great product

5
It came to our 1st year renewal date for our pet insurance and my current provider had upped my premium by over £20 per month with no claims or preexisting conditions. I decided to shop around and Bought by Many gave us the best premium lifetime policy for a great price and their customer service was brilliant. Reviewed on: 5th September 2018
KL's avatar
KL

Good value for money

5
Left per plan for bought by many as the reviews were really good Reviewed on: 5th September 2018
Amanda taylor's avatar
Amanda taylor

Very helpful

5
Very helpful and they keep you updated on special promotion. Reviewed on: 5th September 2018
Neil Atkins's avatar
Neil Atkins

Great value insurance

5
Great cover,with no excesses to pay!! Made 1 claim which was settled very quickly with minimum effort.Always recommend to family and friends. Reviewed on: 5th September 2018
Barbara Pettit's avatar
Barbara Pettit

Brilliant

5
I had to claim through Bought by Many. They were quick and efficient. Everything was sorted out in no time flat. You only pay the excess once in a year. I recommend them to everyone. Reviewed on: 5th September 2018
Julie Carpenter's avatar
Julie Carpenter

Best insurance company I have ever dealt with.

5
Easy to use, no hidden agendas, plain simple claim system. . Always a way to contact them if you neeed information. They keep you up to date with text messages and emails. They dealt directly with my vet so I just received information of claims etc. Many thanks for sorting my claim and making the whole proceedure stress free during a very stressful time. Reviewed on: 5th September 2018
Paula Stebbing's avatar
Paula Stebbing

All very easy to set up

5
Easy to set up and good communication so far. I havent had to make a claim so cannot comment on that service but the cover they offered was very reasonable and seems to be well thought out unlike some insurance companies. Reviewed on: 5th September 2018
Anita Shilvock's avatar
Anita Shilvock

Professional, very helpful and made the whole process easy

5
My puppy Luna was unfortunately poorly I rang the helpline and was pleasantly surprised how helpful the lady was and she took care of my claim contacting the vets etc; I received regular updates as to the progress of my claim and they always explained why it was held up slightly (due to lack of response from my vet) I would not hesitate to recommend Bought by Many based on my experience to anyone. Well done BBM you made a worrying time an easy experience. ***** Reviewed on: 5th September 2018
Elaine Jones's avatar
Elaine Jones

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