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ManyPets: Pet insurance reviews

4.87
Based on 13,419 reviews, last reviewed 5th Mar 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Has been straightforward so far and easy to use webs... Has been straightforward so far and easy to use website etc Reviewed on: 5th March 2026
Richard Stewart's avatar
Richard Stewart

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13419)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Great Provider

4
Great provider, but prices are going up (as they are with everything) and the lead time to get a claim payout increased massively post covid. However that said, they're a great provider. Reviewed on: 1st October 2024

Good value for money.

5
Good value for money. Quick turnaround for claims. Easy to navigate Reviewed on: 1st October 2024

I love that I am given money back for no...

5
I love that I am given money back for no claims Reviewed on: 1st October 2024

Extremely easy and straightforward to join

5
Extremely easy and straightforward to join Reviewed on: 1st October 2024

Good service, easy to purchase.

5
Good service, easy to purchase. Used the telephonic vet and received good advise. Reviewed on: 1st October 2024

24hr vet access by phone

5
24hr vet access by phone for advice needed when my training group had kennel cough. Renewal of my policy done with a helpful person on the phone. Reviewed on: 1st October 2024

ManyPets have always been really helpful over the ph...

5
ManyPets have always been really helpful over the phone. Polite, caring and friendly when you need it most. Reviewed on: 1st October 2024

Quick to respond to queries & help with claims

5
Quick to respond to queries & help with claims Reviewed on: 1st October 2024

Easy to contact.

5
I have only spoke once to somebody on telephone over Mabel's insurance and found them very helpful and informative. Reviewed on: 1st October 2024

What you want from an insurance company

5
Have been with Many Pets for 3 years and find them to be competitive on price, quick and helpful when dealing with them: have had one claim that was settled expeditiously and, their communications and advice that is sent out periodically is informative, relevant and helpful. Reviewed on: 1st October 2024