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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

ManyPets have always been really helpful over the ph...

5
ManyPets have always been really helpful over the phone. Polite, caring and friendly when you need it most. Reviewed on: 1st October 2024

Quick to respond to queries & help with claims

5
Quick to respond to queries & help with claims Reviewed on: 1st October 2024

Easy to contact.

5
I have only spoke once to somebody on telephone over Mabel's insurance and found them very helpful and informative. Reviewed on: 1st October 2024

What you want from an insurance company

5
Have been with Many Pets for 3 years and find them to be competitive on price, quick and helpful when dealing with them: have had one claim that was settled expeditiously and, their communications and advice that is sent out periodically is informative, relevant and helpful. Reviewed on: 1st October 2024

They follow up and get back to you quickly

5
They follow up and get back to you quickly Reviewed on: 1st October 2024

Thankfully I have not had to use them yet, but every...

5
Thankfully I have not had to use them yet, but everything is very easy and straight forward. I am confident that ripley will be well looked after if the time comes that we need to use her insurance. I would not put ripley with anyone I did not have confidence and faith in. Reviewed on: 1st October 2024

Excellent Service

5
Sorted and paid our claim very promptly Reviewed on: 1st October 2024

Great customer service

5
Great customer service when I needed to contact them. Great access to 24/7 vet on line. I’ve used the vet online several times and it has saved the need to attend an in person vey appointment and saved money. Reviewed on: 1st October 2024

Insurance without a worry

5
No issues when making claims, great customer care, even received vouchers for free treats! the free 24/7 vet line is very helpful! Reviewed on: 1st October 2024

great communication

5
Although I’ve not had to have a claim (and hopefully wont!) I appreciate the ease of logging on to check my policy. Email communication is good too. Reviewed on: 1st October 2024

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