Smart Money People Logo

ManyPets: Pet insurance reviews

4.87
Based on 13,416 reviews, last reviewed 22nd Dec 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
S C's avatar
S C

Latest lowest rating:

1

Takes an absolute age for ManyPets to credit 'Moneyb... Takes an absolute age for ManyPets to credit 'Moneyback', each year it becomes longer and longer. Depending on who you speak with, there is little con... Read more Reviewed on: 22nd December 2025
KM's avatar
KM

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

Review ManyPets: Pet insurance now

Help others make smarter decisions by sharing your own experience. Write a review

ManyPets Pet insurance reviews (13416)

A simple claims process and lots of info online

5
Thank fully, I've only had to claim once but it was a very simple process and I received the money promptly. There is lots of information online and other perks. Great value for money Reviewed on: 1st October 2024

The transfer of my pets insurance.

4
The transfer of my pets insurance was handed very professionally and efficiently by the lady I dealt with. Reviewed on: 1st October 2024

I haven’t had too much experience with their custome...

5
I haven’t had too much experience with their customer service yet but when I have they’ve been really helpful and responsive. Communication about price rises has always been good, the website is easy to use and find information on. I like the branding and I think it’s good value for money Reviewed on: 1st October 2024

Whenever we have requested updates the customer serv...

5
Whenever we have requested updates the customer service representatives have been extremely helpful. The policies are easy to understand and my small claims are paid swiftly. Larger claims tend to take a long time but when we request updates they are very helpful at moving them along. Reviewed on: 1st October 2024

Claims are always paid promptly and I receive notifi...

5
Claims are always paid promptly and I receive notification as soon as my vets have been paid Reviewed on: 1st October 2024

2nd year renewed

5
I have just renewed my insurance for the 2nd year I fin many pets to be one of the best competitive for cost pet insurances about and the money back scheme if you don't claim is an added bonus Reviewed on: 1st October 2024

Great Provider

4
Great provider, but prices are going up (as they are with everything) and the lead time to get a claim payout increased massively post covid. However that said, they're a great provider. Reviewed on: 1st October 2024

Good value for money.

5
Good value for money. Quick turnaround for claims. Easy to navigate Reviewed on: 1st October 2024

I love that I am given money back for no...

5
I love that I am given money back for no claims Reviewed on: 1st October 2024

Extremely easy and straightforward to join

5
Extremely easy and straightforward to join Reviewed on: 1st October 2024

Review ManyPets: Pet insurance now

Help others make smarter decisions by sharing your own experience. Write a review