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ManyPets: Pet insurance reviews

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4.87
Based on 13,413 reviews, last reviewed 5th Sep 2025
200% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
S C's avatar
S C

Latest lowest rating:

1

Check 1 star reviews and company’s finances and avoid This is probably the worst company I have ever dealt with. AVOID this company at all costs is my advice. We pay over £40 per month for a mixed bread 2... Read more Reviewed on: 5th June 2025
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Erica M
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13413)

Insurance that covers all your needs

5
I looked everywhere to find affordable insurance that covers everything I wanted to keep my purse and puppy safe! That’s when I found bought by many! Definitely recommend to all my friends Reviewed on: 6th August 2018
Michelle's avatar
Michelle

Value for money

5
Literally two weeks after I purchased pet Insurance my new puppy had to have a tumor removed that had appeared on his leg. I contacted yourselves and was looked after so well. No quibble or long waiting to be reimbursement in full. So so happy. Reviewed on: 5th August 2018
Lesley Aldridge 's avatar
Lesley Aldridge

Never a problem!

5
I have been with bought by Many since January. During March my cat became unwell and I have had to make a claim. I was anxious about this as I had never claimed for any insurance before. The help and assurance given to me when phiming to claim was fantastic and the staff on the phone are compassionate and helpful. Since my first Calum my cat has needed ongoing treatment and is in and out of hospital. Luckily Bought by Many has a easy system where you can log your claim online or phone if you need to. They will deal directly with the vet and keep you posted. This company is a great one to have on your side to support you in an already stressful situation! Hats off to you bough by many. Reviewed on: 5th August 2018
Anna Wyatt's avatar
Anna Wyatt

Best price around with the best extras on the policy, and so easy to sort out

5
Great price for the best cover going and easy to set up and very helpful Reviewed on: 4th August 2018
Douglas Poole's avatar
Douglas Poole

Super Service

5
My (rescue) cat, Lyric was probably about 8 months old when she dislocated a toe on one of her rear feet. The vet relocated it and Bought by Many settled the claim in super-quick time Reviewed on: 4th August 2018
Dilys Killick's avatar
Dilys Killick

No fuss no worries

5
I have had to make 2 claims for my 5 month old lhasop apso in as many weeks. It is so simple to claim. Either by phone in office hours. Customer service on phone second to none. Claim online few simple questions then BBM take over the claim by contacting the vet direct and paying them direct. Would not go anywhere else for pet insurance. I don't have excess to pay either. Excellent monthly price. Would highly recommend Reviewed on: 4th August 2018
Kathryn Bryant's avatar
Kathryn Bryant

Great cover, great customer service

5
Both our cats had been diagnosed with a common heart murmur at two years old and, even though they were both well and not on medication, the other insurers wouldn't offer cover for this pre-existing condition. BBM did offer cover and it was really easy to set up. On top of that, when one of our cats died unexpectedly in a nasty accident, not only did they take her off the insurance policy immediately, they sent a lovely email and a handwritten card with their condolences. I also get regular email updates with how much I'm paying per month and a chatty news email. Can't fault them. Reviewed on: 4th August 2018
Christine's avatar
Christine

bought by many were very easy to deal with..

5
when claiming for assistance with my dogs' vet bill they were easy to deal with. The bill was for exploratory tests on his spine which I would not have been able to pay in total. I'm so glad I took out the insurance. Reviewed on: 4th August 2018
michelle's avatar
michelle

Great

5
So easy to buy, great coverage and service Reviewed on: 4th August 2018
Ealish's avatar
Ealish

Fabulous and easy

5
I found it so easy to talk to someone on the phone and online.no hidden costs and a real competitor for the other companies out there Reviewed on: 4th August 2018
Natasha Mcgeachie's avatar
Natasha Mcgeachie

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