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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Value for money

5
Literally two weeks after I purchased pet Insurance my new puppy had to have a tumor removed that had appeared on his leg. I contacted yourselves and was looked after so well. No quibble or long waiting to be reimbursement in full. So so happy. Reviewed on: 5th August 2018

Never a problem!

5
I have been with bought by Many since January. During March my cat became unwell and I have had to make a claim. I was anxious about this as I had never claimed for any insurance before. The help and assurance given to me when phiming to claim was fantastic and the staff on the phone are compassionate and helpful. Since my first Calum my cat has needed ongoing treatment and is in and out of hospital. Luckily Bought by Many has a easy system where you can log your claim online or phone if you need to. They will deal directly with the vet and keep you posted. This company is a great one to have on your side to support you in an already stressful situation! Hats off to you bough by many. Reviewed on: 5th August 2018

Best price around with the best extras on the policy, and so easy to sort out

5
Great price for the best cover going and easy to set up and very helpful Reviewed on: 4th August 2018

Super Service

5
My (rescue) cat, Lyric was probably about 8 months old when she dislocated a toe on one of her rear feet. The vet relocated it and Bought by Many settled the claim in super-quick time Reviewed on: 4th August 2018

No fuss no worries

5
I have had to make 2 claims for my 5 month old lhasop apso in as many weeks. It is so simple to claim. Either by phone in office hours. Customer service on phone second to none. Claim online few simple questions then BBM take over the claim by contacting the vet direct and paying them direct. Would not go anywhere else for pet insurance. I don't have excess to pay either. Excellent monthly price. Would highly recommend Reviewed on: 4th August 2018

Great cover, great customer service

5
Both our cats had been diagnosed with a common heart murmur at two years old and, even though they were both well and not on medication, the other insurers wouldn't offer cover for this pre-existing condition. BBM did offer cover and it was really easy to set up. On top of that, when one of our cats died unexpectedly in a nasty accident, not only did they take her off the insurance policy immediately, they sent a lovely email and a handwritten card with their condolences. I also get regular email updates with how much I'm paying per month and a chatty news email. Can't fault them. Reviewed on: 4th August 2018

bought by many were very easy to deal with..

5
when claiming for assistance with my dogs' vet bill they were easy to deal with. The bill was for exploratory tests on his spine which I would not have been able to pay in total. I'm so glad I took out the insurance. Reviewed on: 4th August 2018

Great

5
So easy to buy, great coverage and service Reviewed on: 4th August 2018

Fabulous and easy

5
I found it so easy to talk to someone on the phone and online.no hidden costs and a real competitor for the other companies out there Reviewed on: 4th August 2018

Excellent cover for my two dogs.

5
As a new customer I am extremely pleased the special discount for more than one dog, and also the ease of making any future claim. Reviewed on: 3rd August 2018

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