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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

No.1 choice

5
I decided to get a quote from Bought By Many after a recommendation from a friend, and have not been disappointed, the website is easy and clear to use and have recently added another policy for a second pet. I would recommend anyone to try them, I am sure they will be plesantly surprised. Reviewed on: 1st August 2018

Great Customer Service!

5
Very speedy response to the queries I have had. I have also used the First Vet consultation facility a couple of times because I have a puppy and have never had one before. Very helpful indeed and certainly gave me the information I needed and quite probably avoided a very large weekend emergency vet visit. I love the news letters. Very informative and helpful for a novice. I would recommend. I came to Many Pets as recommended by the Which magazine at the time last year. Thank you, nice work—— keep it up. Reviewed on: 1st October 2024

Always been happy, no problems.

5
Always been happy, no problems. When I had a claim, it was settled quickly. Reviewed on: 1st October 2024

Many pets are an absolutely wonderful company.

5
Many pets are an absolutely wonderful company. Both of my dogs have had to have serious medical procedures and no problems whatsoever with my claims and lovely messages wishing a speedy recovery. There is nothing I would change at all and a massive thankyou. Reviewed on: 1st October 2024

Maltipoo

5
I think ManyPets is cheap for the money and I like how it tells me the day my money will come out of my account. Reviewed on: 1st October 2024

Very good, easy claims process.

5
We've only had to claim once but the process was easy, communication was good and the claim was paid out quickly with no issues. Reviewed on: 1st October 2024

Excellent help with emergency vet

5
I’ve only had to use my dog’s insurance once and many pets were great. We had a virtual vet consult and then had to take the dog to the emergency vet. It cost a lot of money but I got it back bar the excess within a couple of months. I’m really happy with ManyPets! Reviewed on: 1st October 2024

Excellent service when our pet required a few operat...

5
Excellent service when our pet required a few operations and subsequently passed away. Lovely staff Reviewed on: 1st October 2024

Quick & easy to submit/pay back claims.

5
Quick & easy to submit/pay back claims. great to be able to speak to a 24hour vet if problems arise. Really reasonable price in comparison to other pet insurance companies. Great communication. Reviewed on: 1st October 2024

Great stuff from all involved well done

5
Great stuff from all involved well done Reviewed on: 1st October 2024

Always very helpful to answer questions and deal wit...

5
Always very helpful to answer questions and deal with queries Reviewed on: 1st October 2024