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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

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4.87

Based on 13,422 reviews, last reviewed 16th Apr 2026

400% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

Read all reviews See your review

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

No.1 choice

I decided to get a quote from Bought By Many after a recommendation from a friend, and have not been disappointed, the website is easy and clear to use and have recently added another policy for a second pet. I would recommend anyone to try them, I am sure they will be plesantly surprised. Reviewed on: 1st August 2018

Excellent customer service.

Excellent customer service. It's really worth the money. Reviewed on: 1st October 2024

Great service

Very good costume service , good value you for money Reviewed on: 1st October 2024

Made a claim over a month ago but still not heard an...

Made a claim over a month ago but still not heard anything back. This is the first time we've insured with ManyPets, hence any decisions about recommendations or renewals are pending until they've dealt with our claim Reviewed on: 1st October 2024

Multi pet discount is great

Never had to claim with many pets but have had no problems with anything so far. The insurance covers more than others do, and having a multi pet discount is great Reviewed on: 1st October 2024

Quite slow to get back after contacting with a query

Quite slow to get back after contacting with a query Reviewed on: 1st October 2024

My spaniel girl had Meningitis when she was 11 month...

My spaniel girl had Meningitis when she was 11 months old and we nearly lost her, but after nearly a year on steroids she's doing good but has had a few problems because of her immune system, manypets have been fantastic and always sorted things out quick when we claim. Reviewed on: 1st October 2024

I've never had any issues and been lucky that I've n...

I've never had any issues and been lucky that I've not needed to claim for bailey as he's fit and well what I fine exceptional is that I do get money back due to me not making a claim, I would recommend many pets to anyone who is looking for good Insurance prices with excellent cover. Reviewed on: 1st October 2024

Nice staff helpful solid.

Nice staff helpful solid. Never had to make a claim and.hopefully won't have to for a long time Reviewed on: 1st October 2024

Good company no problems payment on claims very goo...

Good company no problems payment on claims very good no problems at all Reviewed on: 1st October 2024

Appreciation for Outstanding Service

Firstly, I want to commend your customer service team for their professionalism and efficiency. Whenever I had questions or needed assistance, they were always quick to respond and provided clear and detailed guidance. Their patience and expertise made me feel very reassured. Additionally, the claims process was incredibly smooth and transparent. My claim was reviewed and processed promptly without unnecessary complications, which I greatly appreciate. The efficiency and customer-centric approach of your company have truly impressed me. As a pet owner, I feel fortunate to have such a reliable insurance company backing us up. Once again, thank you for the exceptional coverage and support you provide for our pets. Reviewed on: 1st October 2024

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