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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Appreciation for Outstanding Service

Firstly, I want to commend your customer service team for their professionalism and efficiency. Whenever I had questions or needed assistance, they were always quick to respond and provided clear and detailed guidance. Their patience and expertise made me feel very reassured. Additionally, the claims process was incredibly smooth and transparent. My claim was reviewed and processed promptly without unnecessary complications, which I greatly appreciate. The efficiency and customer-centric approach of your company have truly impressed me. As a pet owner, I feel fortunate to have such a reliable insurance company backing us up. Once again, thank you for the exceptional coverage and support you provide for our pets. Reviewed on: 1st October 2024

Great experience

Made contact at renewal. Service was great, very friendly and clear. Also used the vet support which was very useful. Reviewed on: 1st October 2024

It's a good and reliable insurance company.

It's a good and reliable insurance company. Reviewed on: 1st October 2024

Peace of mind for the unexpected for any pet owner.

When Sammy hurt his leg, many pets were there to support us. They paid the vet directly for his operation and medications. They then reimbursed me for the physiotherapy sessions Sammy needed. Having that peace of mind, that we were covered meant I could focus on Sammys recovery. Peace of mind for the unexpected for any pet owner. I'd recommend many pets. Reviewed on: 1st October 2024

Good Service

It has been pleasant and informative whenever I cal up Reviewed on: 1st October 2024

The insurance has gone up quite a bit year on year,...

The insurance has gone up quite a bit year on year, although in saying that you get what you pay for Reviewed on: 1st October 2024

They are okay so far, but they don’t pay out a lot p...

They are okay so far, but they don’t pay out a lot per year Reviewed on: 1st October 2024

A solid pet insurance company

I’ve enjoyed being with many pets over the years and they have helped with claims for my dog. They’re always very helpful over the phone and a polite manner. Willing to answer any questions I may have. Reviewed on: 1st October 2024

great pride & joy in looking after my well bein...

Take great pride & joy in looking after my well being I know that I’m in good hands with all the services at hand Reviewed on: 1st October 2024

Excellent website,

Excellent website, everything explained and good communication. Reviewed on: 1st October 2024

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