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ManyPets: Pet insurance reviews

4.87
Based on 13,420 reviews, last reviewed 12th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026
Laura T's avatar
Laura T

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13420)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

setting up cover was quick and easy.

5
setting up cover was quick and easy. website is easy to navigate and customer service are very helpful and friendly. Reviewed on: 1st October 2024

Very good insurance

5
Very good insurance, fair pricing, excellent helpful customer service Reviewed on: 1st October 2024

Easy to claim, speedy payouts and easy to get update...

5
Easy to claim, speedy payouts and easy to get updates and answers Reviewed on: 1st October 2024

Excellent

5
Never had to claim yet but really easy to navigate website. Reviewed on: 1st October 2024

I have been with many pets for 3 years in a row now...

5
I have been with many pets for 3 years in a row now since getting my Teddy when he was a puppy and I have a few times used their over the phone video call vet and they’ve always been extremely helpful in curbing my anxieties and worries. Many pets customer services have been great when Iv asked for a renewal and always given me the best price. Reviewed on: 1st October 2024

price and information has been excellent

5
price and information has been excellent Reviewed on: 1st October 2024

Excellent service

5
Every correspondence i have had with Manypets has been dealt with quick, efficient professionalism. Reviewed on: 1st October 2024

Why I chose Manypets

4
I have had Manypets insurance for my cat for 4 years, haven't had to make a claim so far. Manypets was recommended by a friend whose cat was seriously injured-vets bills over £8000. She said Manypets paid all the Bill's promptly and without question. That was all the recommendation that I needed to hear. Reviewed on: 1st October 2024

Top tips , simply the best !!!

5
Keeps us informed love the tips , and rate you has very friendly , and helpful to new owners Reviewed on: 1st October 2024

Good, transparent cover.

5
Good, transparent cover. Plus perks! Reviewed on: 1st October 2024