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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Best pet insurance providers i’ve used

Never had any issues with them, always quick to answer questions and responding. I have never claimed but i trust them. They offer the most values for the best price in comparison to other providers. Their benefits are great! Reviewed on: 1st October 2024

Knowledgable & vety professional, helful staff.

Knowledgable & vety professional, helful staff. If you have a question, the insurer always gets back to you in readonable time scale resolving your issue. An insurer striving for the best cover at reasonable pricing * covering a range of therapies such as Hydrotherapy Stem Cell therapy (which has helped my dog Milo amazingly & given him better quality of life) There is options for a range of cover to suit your pocket. .Addiional online Vet Service free to customers, which I found helpful. Easy claim referal & settlement within a reasonal time scale. Able to negotiate a claim, in the best interest of the pet ie (i) reducing emergency admission hence saving cost (iii) enabed me to treat my pet at home, with my vet support therefore reducing pet anxiety & hence faster pet recovery. ( see my cat's Henson claim appx 2years ago when he needed oxygen, with an oxygen generator in the home, I was able to prevent emergency admissions, which was better for Henson & saved costs to the insurer). Placing the pets best interest first. An insurer that shares offers, discounts to customers ie multi pet discounts but also shares offers from other retailets enabling customers to maximise savings. Reviewed on: 1st October 2024

No quibble, fast payments

Manypets has paid my claims within 48 hours, straight into my bank account with no quibbles. The price is fair and customer service is great! I love how easy they make it to submit claims online without any paperwork. Reviewed on: 1st October 2024

I changed from Pet plan who were getting very expens...

I changed from Pet plan who were getting very expensive, after my sister recommended Many pets for both my cats. After my 1st year my premium reduced to my delight as I had not claimed. My cats are 10 now and I can still afford to cover them with Many pets, Thank you. Reviewed on: 1st October 2024

setting up cover was quick and easy.

setting up cover was quick and easy. website is easy to navigate and customer service are very helpful and friendly. Reviewed on: 1st October 2024

Very good insurance

Very good insurance, fair pricing, excellent helpful customer service Reviewed on: 1st October 2024

Easy to claim, speedy payouts and easy to get update...

Easy to claim, speedy payouts and easy to get updates and answers Reviewed on: 1st October 2024

Excellent

Never had to claim yet but really easy to navigate website. Reviewed on: 1st October 2024

I have been with many pets for 3 years in a row now...

I have been with many pets for 3 years in a row now since getting my Teddy when he was a puppy and I have a few times used their over the phone video call vet and they’ve always been extremely helpful in curbing my anxieties and worries. Many pets customer services have been great when Iv asked for a renewal and always given me the best price. Reviewed on: 1st October 2024

price and information has been excellent

price and information has been excellent Reviewed on: 1st October 2024

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