Write a review

Newsletter

Go to business site

ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

View other ManyPets products

4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

Read all reviews See your review

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Constant e mails throughout my first year keeping me...

Constant e mails throughout my first year keeping me up to date on any changes Reviewed on: 1st October 2024

Many Pets

Friendly and knowledgable staff on the phone, makes the process 10 times easier. Only issue I have is that they do not allow you to change your monthly direct debit date once you have signed up. I wanted to move mine to payday but for some reason you aren’t allowed to change the date. Reviewed on: 1st October 2024

Claims paid really fast, in fact only 12 hours later !

Claims paid really fast, in fact only 12 hours later ! Reviewed on: 1st October 2024

Excellent Service from their Pet Call Back service

Used the vet call option. The vet was very helpful and spent time with us discussing the likely problem. Reviewed on: 1st October 2024

Tailored policies for pre-existing conditions

Manypets was the only insurance company that offers a policy for pre-existing conditions and even better if there are no claims for said condition in the first year then my pet can be offered cover for life for that condition. Without this option, I could not have swap providers! Reviewed on: 1st October 2024

Expensive monthly premium

Usually pay claims, not always in a timely manner. But the monthly premium has more than quadrupled and is extortionate, almost to the point we can only just afford to insure our dog now Reviewed on: 1st October 2024

Invaluable service

The video app to connect to a vet has been invaluable. Saved my dog the stress of going into the surgery. When I've made a claim the money was returned to me the next day. Reviewed on: 1st October 2024

Pricey but worth it

Pricier than other pet insurance but great customer service and I know my pet is well covered Reviewed on: 1st October 2024

The best pet insurance ever!

Amazing customer service, fantastic princes and great cover! Couldn’t ask for more! Reviewed on: 1st October 2024

No nonsence Pet Insurance provider.

It is easy to buy pet insurance with ManyPets for out two cats. The web information and policy cover is clear and easy to digest. You pay for the cover you want for your cats, it is your choice, so no gimmicks or hidden agendas. You receive email update of pet care and access to Online 24/7 Vet consultation. Reviewed on: 1st October 2024

Alternative products

Pet insurance
from Perfect Pet Insurance 4.55 from 1751 reviews
Pet insurance
from Waggel 3.88 from 1252 reviews
Pet insurance
from M&S Bank - Marks and Spencer 2.94 from 37 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub