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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Good cover...

Good but expensive but so are all the rest so you might as well pay for a decent insurer Reviewed on: 1st October 2024

Have been a pleasure to deal with, easy and efficient.

Have been a pleasure to deal with, easy and efficient. Reviewed on: 1st October 2024

they were very supportive and settled the claim quickly

they were very supportive and settled the claim quickly Reviewed on: 1st October 2024

I have been a customer of ManyPets for many years

I have been a customer of ManyPets for a number of years and highly rate their customer care and additional benefits. Reviewed on: 1st October 2024

A supportive and helpful insurer who genuinely care

Every time I have got in contact with manypets, it has been a quick and easy experience and the staff have been supportive and enthusiastic. I also think it's amazing that they have a moneyback policy available for those who do not make a claim in their policy year! Reviewed on: 1st October 2024

When my previous cat passed away you were amazing an...

When my previous cat passed away you were amazing and paid out in full Reviewed on: 1st October 2024

It's value for money it's really good

It's value for money it's really good Reviewed on: 1st October 2024

Brilliant policy lovely people

Easy to set up the policy and contact a human. Great cash back idea if no claims in the year. Not had to use the insurance yet and hope not too but I have confidence it will be there if needed. Reviewed on: 1st October 2024

Team member seem very knowledgeable and pleasant

Spoke to many pets representatives a few times, very polite team, explained everything easily. I was very in rush when I signed up but they assisted with all the questions I had and provided assurance. The information on the website is great, I love the logos, the pictures, everything is very cute. The way the emails are structured as well. I remember a lady on the phone asked me how Kiki and Pedro are doing today which I thought was a nice touch. Reviewed on: 1st October 2024

Simply the best

Always excellent friendly service never any problems with claims payments paid quickly Reviewed on: 1st October 2024

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