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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

good claim response

Great cover and good response after the first claim Reviewed on: 1st October 2024

Very friendly and helpful staff members

Had a few technical issues in a past and the staff was always super helpful and friendly, everything was handled efficiently. Used the online vet too, can’t recommend this more when you are desperate to get quick response and advice! Reviewed on: 1st October 2024

All good

They are easy to use, give good updates and we've been very happy with the service since signing up. Reviewed on: 1st October 2024

Had to claim once, very good experience

Had to claim once, very good experience Reviewed on: 1st October 2024

Easy and not a hassle to deal with.

Easy and not a hassle to deal with. I’ve recommended Many Pets to others Reviewed on: 1st October 2024

I have been really happy with the service from Many...

I have been really happy with the service from Many Pets. The virtual vet has been great and the repayment after no claims was super smooth. Reviewed on: 1st October 2024

Great company

We had a really good experience when We had to claim for our puppy hurting his paw. The funds were in my account within 2 hours of submitting the claim. The online system was so easy to navigate. Reviewed on: 1st October 2024

Not had any experience as not claimed anything but a...

Not had any experience as not claimed anything but also prices have increased Reviewed on: 1st October 2024

Great company.

Great company. Fortunately I have not had to use yet. Reviewed on: 1st October 2024

Really helpful

Really helpful and sympathetic when I had to make a claim. They were easier to deal with than the vets! They have helped me keep my costs down when renewing my policy and their online provision has also been user friendly. Reviewed on: 1st October 2024

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