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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

No.1 choice

5
I decided to get a quote from Bought By Many after a recommendation from a friend, and have not been disappointed, the website is easy and clear to use and have recently added another policy for a second pet. I would recommend anyone to try them, I am sure they will be plesantly surprised. Reviewed on: 1st August 2018

Was the best price for the most cover when we took i...

5
Was the best price for the most cover when we took it out. 24/7 vets has been good luckily not needed to claim! Reviewed on: 1st October 2024

Years of great support

5
They have supported me with my pets for years (originally as Bought By Many) and I have always found them to be helpful and fair. Reviewed on: 1st October 2024

Really like the remote video consultations, so helpf...

5
Really like the remote video consultations, so helpful for peace of mind Reviewed on: 1st October 2024

What’s not to love?

5
Never had any issues. Best perk is the 24 hr vets. Always been amazing when I’ve needed them. Reviewed on: 1st October 2024

Excellent cover, great customer service Very expensi...

4
Excellent cover, great customer service Very expensive, even for someone that works in the veterinary industry Reviewed on: 1st October 2024

Really supportive, efficient, good value

5
ManyPets have been really supportive whenever I've encountered rocky times with my cats' health. The agents I've spoken with have been caring and efficient and overall I'd say their policies are good value, which is really rare for insurance for animal companions. Reviewed on: 1st October 2024

A caring vetinary insurer

5
Full of information regarding pet care. Polite and informative. Although have not had to make a claim so far. Reviewed on: 1st October 2024

I've always found everyone helpful.

5
I've always found everyone helpful. I've only made one claim and it was dealt with very quickly, without any fuss. Reviewed on: 1st October 2024

Made a claim and they paid out within 45 minutes...

5
Made a claim and they paid out within 45 minutes Reviewed on: 1st October 2024

The online video vet service is excellent.

5
The online video vet service is excellent. There is so much conflicting information online so to be able to contact a real vet is very helpful. Also, if you do not make a claim you get money back! Would be nice if all insurance companies did that! Reviewed on: 1st October 2024