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ManyPets: Pet insurance reviews

4.73
Based on 13,423 reviews, last reviewed 3rd Aug 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026
gareth p's avatar
gareth p

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Luckily I have not had to use my insurance but I kno...

5
Luckily I have not had to use my insurance but I know the if I do they have everything covered and at a price I can afford. Reviewed on: 14th October 2024

Not had to claim. Great for video vet

5
Not had to claim yet, but i like having the video vet and the cash-back per annum when we have not had to make a claim Reviewed on: 14th October 2024

Made a claim recently and it was a very simple proce...

4
Made a claim recently and it was a very simple process very happy Reviewed on: 14th October 2024

ManyPets is the ideal insurance.

5
ManyPets is the ideal insurance. I feel that me and my dog are well taken care of. Reviewed on: 14th October 2024

Easy to submit a claim when needed and review proces...

5
Easy to submit a claim when needed and review process was fast and smooth. Reviewed on: 14th October 2024

Woof woof

5
Very straight forward and helpful would recommend Reviewed on: 14th October 2024

Excellent Service

5
We have had a number of claims go through ManyPets for insurance on vet bills. We have never had a problem and have always had queries answered when needed. Reviewed on: 14th October 2024

Fabulous service at every step of the process

5
My whole experience with MayPets has been simple, really efficient and quick. Reviewed on: 14th October 2024

Overall the service has been good.

5
Overall the service has been good. The monthly direct debit has gone up considerably though which is very frustrating. Reviewed on: 14th October 2024

All useful info a click away

5
I have a cat insurance and luckily I didn't need to claim but in case I do I already know what to do as the info in well structured on their website. The 24/7 vet service offers a great deal of peace of mind knowing I can ask for help anytime. I found answers to all my questions on their website and the articles provided are extremely useful. I tool an insurance with Many Pets after online search and investigating. Reviewed on: 14th October 2024