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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13420 reviews)

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4.87

Based on 13,420 reviews, last reviewed 12th Mar 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13420)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

My experience

I can’t believe how quick Many Pets processed.my dog insurance claim! What was a very worrying and stressful time my dogs illness was, and the uncertainty of how much the vet bills was going to be, Many Pets quickly put that uncertainty to rest! Superb!! Reviewed on: 28th October 2022

Affordable Super Efficient Friendly

A combination of easy website processes with access to knowledgeable friendly empathetic advisors. Having a sick animal is a stressful situation I have never had such a good experience with an insurance company Phones are answered promptly operators are knowledgeable professional but friendly. I don't feel like I'm being interrogated by MI5 if I make a claim and the value for money is exceptional compared to others. If manypets don't change then neither will I .Never going to get pet linsurance anywhere else. Reviewed on: 28th October 2022

Brillant

Brillant all round services, from policy to claims. No fuss just straight forward. Reviewed on: 28th October 2022

No fuss cover

Many pets are easy to deal with, making a claim can be done quickly online and a decision is made quickly. They pay my vet direct so I don't have to find the money upfront for treatment when it's needed. I have also used their online first vet service for advice on little worries Reviewed on: 27th October 2022

5* service

I couldn’t ask for more from an insurer, fully professional in every way. Would and have recommended to anyone! Reviewed on: 27th October 2022

Pleasant people to deal with. Efficient service. Satisfied Customer.

Very friendly and efficient staff. Caring and reasonably priced cover. Hd one claim recently which was settled and paid literally in a few hours. Very satisfied Reviewed on: 27th October 2022

Great service

Dealing with Manypets is easy and swift. All queries and claims are dealt with efficiently and courteously, I would recommend them to anyone. Reviewed on: 27th October 2022

A Company that Cares

After very many years of owning dogs and dealing with insurance companies, I can truthfully say that Many Pets are brilliant. Not only efficient but understanding and friendly. I believe they are genuine pet lovers who make life easier for us Reviewed on: 27th October 2022

Real humans there to help you

You talk to people who know their jobs and deal with your concerns in a knowledgeable way. Payment is fast with no quibbles and a once a year excess is preferable to constantly having one deducted for every claim. Reviewed on: 27th October 2022

Exceptional

It’s so easy to take out a policy and make a claim. They are so friendly and helpful and claims are dealt with quickly and efficiently! Reviewed on: 26th October 2022

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