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ManyPets: Pet insurance reviews

4.87
Based on 13,420 reviews, last reviewed 12th Mar 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026
Laura T's avatar
Laura T

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13420)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Medical Cover for Milo

5
Great service ! Happy to renew cover. Reviewed on: 17th October 2022

Great Insurance Company

5
We made our first claim recently and it was settled within a day - excellent service! We also like the fact that you have access to FirstVet and you can usually have an online appointment within a couple of hours. Reviewed on: 17th October 2022

Super helpful

5
I love a company that’s easy to use! I’ve never had any issues. Reviewed on: 17th October 2022

Such efficient and quick service

5
I made a claim at 11am online on Sunday and got notification that my claim would be paid within 24 hours at 4pm the same day! Reviewed on: 17th October 2022

Such very understanding people

5
The lady on the phone was very kind and understanding Reviewed on: 17th October 2022

Many Pets are PAWSOME

5
Friendly Professional Service from an Insurance Company that obviously love our precious pets Reviewed on: 17th October 2022

Excellent service, simple and quick web site

5
I have had to claim vets fees twice for my dog and their straight forward site was very easy to use, simply uploaded my vets invoices and was paid into my account the next day, no quibbles or fuss!! Reviewed on: 17th October 2022

Great

5
always uick to respond. Making claims nice and easy Reviewed on: 17th October 2022

Excellent won't use any other insurance company for my pets!

5
Fantastic service easy to claim and prompt response and payment usually with in 24 hours of making a claim!! Reviewed on: 17th October 2022

Great

5
Very quick response to claims which is necessary especially given hard times for everybody just now! Reviewed on: 17th October 2022