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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

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4.87

Based on 13,422 reviews, last reviewed 16th Apr 2026

400% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

Read all reviews See your review

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

No.1 choice

I decided to get a quote from Bought By Many after a recommendation from a friend, and have not been disappointed, the website is easy and clear to use and have recently added another policy for a second pet. I would recommend anyone to try them, I am sure they will be plesantly surprised. Reviewed on: 1st August 2018

Easy peasy

Really clear and easy process. Competitive prices. Reviewed on: 11th October 2022

My claim

So polite and friendly on the phone makes you feel relaxed when putting your claim in and then they deal with the claim as fast as they can all in all a great team yo deal with Reviewed on: 11th October 2022

Brilliant simply brilliant

Without doubt the best pet insurance company on the market, we have 8 dogs at home and would not go anywhere else Reviewed on: 11th October 2022

Amazing service

I’ve have been with Many Pets for a few years and have had to make numerous claims. Using the online service to make a claim is quick and easy and sometimes I’ve been paid out within a few hours! When I have had to talk to someone the staff are always very friendly and helpful. Based on my experience, I would 100% recommend Many Pets. Reviewed on: 11th October 2022

Excellent and compassionate customer service

Many pets were excellent when our cocker spaniel Lola was taken seriously Ill and passed away. All multiple claims were dealt with promptly and with extreme compassion. Reviewed on: 11th October 2022

Excellent service

Dog required treatment and quickly reimbursed Reviewed on: 11th October 2022

Easy to set up and great value

Excellent insurance company. All others _ especially vet recommended one- quoted astronomical premiums for my dogs pre-existing condition. Many pets offered a complete and great value policy for both of my dogs for less than a third of other for just one. Good communication and easy to contact when needed to speak to them. Reviewed on: 11th October 2022

Simple and Good Customer Service

The Many Pets insurance service is simple to use and the customer service that you receive is great. Even down to removing the details of our deceased cat to as not cause upset. Reviewed on: 11th October 2022

Puppy love

I took.out Many pets insurance for Max when he was a puppy he is now 14 months I cannot fault Many pets they have an excellent service and I know I can trust them to look after Max already I have had to put 2 claims in for Max Reviewed on: 11th October 2022

Caring people, slow administration

I have generally had a great experience with ManyPets but over time they have been slow to respond and reimburse claims, including "waiting" for my vet to send over paperwork that my vet had already sent away weeks prior. I wish they were quicker to review claims. Reviewed on: 11th October 2022

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