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ManyPets: Pet insurance reviews

4.73
Based on 13,423 reviews, last reviewed 3rd Aug 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026
gareth p's avatar
gareth p

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Swift Payment of Clajms

5
Any claim I have needed to make has always been dealt with swiftly and payment is in my bank before I know it. Reviewed on: 14th October 2024

Great insurance provider.

5
Great insurance provider. Easy to set up and very affordable. Reviewed on: 14th October 2024

Used the video vet call and was so impressed

5
Used the video vet call and was so impressed Reviewed on: 14th October 2024

Been fantastic.

5
Been fantastic. I have had to claim a couple of times and been amazed at how quick the team payout with 0 quibbles Reviewed on: 14th October 2024

Complete peace of mind and reliability.

5
As a result of not needing to make a claim for my 2 dogs I received an Amazon voucher and a % return on my premiums paid for the previous year. Most welcome and paid exactly as informed. Although premiums continue to increase year on year- as they do for other insurers- I feel confident that were I to make a claim it would be dealt with as efficiently which gives me peace of mind knowing my precious members of the family are covered. Also, very useful to have discounts at dog related retailers and free vet video calls. Reviewed on: 14th October 2024

Helpful amazing care

5
Helpful call handler. Give great advice and not pushy Reviewed on: 14th October 2024

Easy to sort insurance for my little pup - now she i...

4
Easy to sort insurance for my little pup - now she is covered I can relax Reviewed on: 14th October 2024

Many pets have been very good when we’ve needed them...

5
Many pets have been very good when we’ve needed them, we have used a video chat service with a vet several times to save us an expensive fee instead of taking our dog in. Reviewed on: 14th October 2024

The best for your furry family

5
Great people to deal with ki d and understanding Reviewed on: 14th October 2024

Brilliant service and rewards given unlike any other...

5
Brilliant service and rewards given unlike any other pet insurers, make it very easy to understand what your pet/s are covered for Reviewed on: 14th October 2024