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ManyPets: Pet insurance reviews

View other ManyPets products
4.87
Based on 13,414 reviews, last reviewed 23rd Oct 2025
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
S C's avatar
S C

Latest lowest rating:

1

Do Not Recommend Very poor customer service, bot like responses to queries. Renewal prices extortionate. Reviewed on: 23rd October 2025
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KM
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13414)

Efficient and helpful

5
Straight forward to open a policy, good customer service when needing to claim. Reviewed on: 14th October 2024
Joe's avatar
Joe

Very helpful and polite.

5
Always answer phone in good time. Paid for my treatment very quick. Very polite staff and helpful. Reviewed on: 14th October 2024
Pam's avatar
Pam

Our little Frenchie needed spinal surgery and just k...

5
Our little Frenchie needed spinal surgery and just knowing that the financial part was taken care of was just a little weight lifted off a traumatic time. Many pets paid out straight away so we didn't need to find the money up front. Thank you. Reviewed on: 14th October 2024
Kimberley B's avatar
Kimberley B

Very easy to arrange

5
I moved insurers as I heard Many Pets were one of the best insurers on the market. Absolutely no complaints. Reviewed on: 14th October 2024
JA's avatar
JA

Read the very small print

4
I paid over £200 for an emergency castration for Buddy my Frenchie. When I tried to make a claim I was informed that he was not covered for this type of operation. The operation was done not for cosmetic reasons but to basically save his life.. Reviewed on: 14th October 2024
Dawn Faland's avatar
Dawn Faland

Great to have the video vet to raise concerns with

5
Great to have the video vet to raise concerns with Reviewed on: 14th October 2024
Jenna w's avatar
Jenna w

Good at answering questions should they arise.

5
Good at answering questions should they arise.When i have put a claim in deal with it and pay into account really quickly. Over all pleased with service i receive and have recommended to freinds and family. Reviewed on: 14th October 2024
T w's avatar
T w

Super quick payouts!

5
Have insurance for 4 cats and have claimed once since having the insurance was reallly impressed with how quick the monies were paid back to me-within 24 hrs! Amazing Reviewed on: 14th October 2024
Jemma's avatar
Jemma

Unjustifiable price increases year on year

3
Unjustifiable price increases year on year Reviewed on: 14th October 2024
Samantha B's avatar
Samantha B

Very pleased overall.

4
Very pleased overall. I do have one concern though, mainly with the pet insurance industry as a whole.....which is the 'pre-existing conditions' problem. Once a pet has a condition it automatically becomes a pre-existing condition and I then feel tied to one company, who can then name their price Reviewed on: 14th October 2024
Jonathan G's avatar
Jonathan G

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