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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Vote many pets!!!

Quick responses, very helpful and value for money Reviewed on: 14th October 2024

Efficient and helpful

Straight forward to open a policy, good customer service when needing to claim. Reviewed on: 14th October 2024

Very helpful and polite.

Always answer phone in good time. Paid for my treatment very quick. Very polite staff and helpful. Reviewed on: 14th October 2024

Our little Frenchie needed spinal surgery and just k...

Our little Frenchie needed spinal surgery and just knowing that the financial part was taken care of was just a little weight lifted off a traumatic time. Many pets paid out straight away so we didn't need to find the money up front. Thank you. Reviewed on: 14th October 2024

Very easy to arrange

I moved insurers as I heard Many Pets were one of the best insurers on the market. Absolutely no complaints. Reviewed on: 14th October 2024

Read the very small print

I paid over £200 for an emergency castration for Buddy my Frenchie. When I tried to make a claim I was informed that he was not covered for this type of operation. The operation was done not for cosmetic reasons but to basically save his life.. Reviewed on: 14th October 2024

Great to have the video vet to raise concerns with

Great to have the video vet to raise concerns with Reviewed on: 14th October 2024

Good at answering questions should they arise.

Good at answering questions should they arise.When i have put a claim in deal with it and pay into account really quickly. Over all pleased with service i receive and have recommended to freinds and family. Reviewed on: 14th October 2024

Super quick payouts!

Have insurance for 4 cats and have claimed once since having the insurance was reallly impressed with how quick the monies were paid back to me-within 24 hrs! Amazing Reviewed on: 14th October 2024

Unjustifiable price increases year on year

Unjustifiable price increases year on year Reviewed on: 14th October 2024

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