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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13420 reviews)

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4.87

Based on 13,420 reviews, last reviewed 12th Mar 2026

300% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13420)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Super and speedy customer service

Very helpful company who are caring and friendly. Very easy to talk to and are understanding andknowledgeable Reviewed on: 10th October 2022

Great insurance

Claims settled quickly and efficiently Reviewed on: 10th October 2022

Value for money

Such a great , friendly firm to deal with and so pleased to be a part of the "family ". Reviewed on: 10th October 2022

Excellent company!

The most helpful insurance company ever. Website is so easy to navigate! Well done! Reviewed on: 10th October 2022

Great insurer

I like the fact that the online portal is user friendly and the additional benefits with the first-vet app Reviewed on: 10th October 2022

Excellent see

Always helpful and efficient. Really easy to use and no problems would highly recommend Reviewed on: 10th October 2022

Great value & service

They were recommended as very helpful & value for money. I had a good experience setting up my insurance & the cost was better than another insurer who I transferred from. Reviewed on: 10th October 2022

Good value

Good value. Easy to claim and paid promptly Reviewed on: 10th October 2022

Excellent pet insurance provider

Many pets paid out promptly and respectfully when our beloved Labrador was put to sleep after a tragic accident. I wouldn’t get pet insurance for our new puppy from anyone else. Wonderful company! Reviewed on: 10th October 2022

The best online claims process!

Very pleased with the quick turnaround of claims. And I just noticed the process has been approved again. The money is on our bank accounts within days if not hours Reviewed on: 10th October 2022

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