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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Video calls with qualified vet helped my cat

My cat ate a bunch of hair bands late on a Sunday evening. I was unable to contact my local vets so I used the video calls with a qualified vet that I receive as part of my insurance plan. They were able to give me really good advice which helped me to make sure my cat was safe. I now make sure to keep all hair bands hidden away! Reviewed on: 14th October 2024

Many Pets are great value for money for the excellen...

Many Pets are great value for money for the excellent service they provide. They’re online vet service has really helped reassure us when our puppy was sick. Reviewed on: 14th October 2024

Well we pay they cover us .

Well we pay they cover us .. not had a claim yet .. Reviewed on: 14th October 2024

Excellent service and friendly staff

Excellent service and friendly staff Reviewed on: 14th October 2024

Good insurance, a bit slow when replying via email t...

Good insurance, a bit slow when replying via email to enquiries but did get sorted in the end. Reviewed on: 14th October 2024

My dog needed veterinary care and specialist care.

My dog needed veterinary care and specialist care. Both made direct claims to Many Pets, who promptly settled the claims. Reviewed on: 14th October 2024

Excellent customer service, very speedy settling of...

Excellent customer service, very speedy settling of claims. Just a fabulous company Reviewed on: 14th October 2024

Everything has run smoothly and the price is compl...

Everything has run smoothly and the price is complete. Reviewed on: 14th October 2024

Very helpful team at Many Pets & excellent on line s...

Very helpful team at Many Pets & excellent on line service Reviewed on: 14th October 2024

Very good customer service, have taken out another p...

Very good customer service, have taken out another policy with them Reviewed on: 14th October 2024

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