Smart Money People Logo

ManyPets: Pet insurance reviews

4.87
Based on 13,421 reviews, last reviewed 24th Mar 2026
400% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great in hour of need My pet dog was taken ill and unfortunately she had to be put down, my cover with manypets was enough to cover the vets bills and most of the funnel co... Read more Reviewed on: 24th March 2026
Mr G's avatar
Mr G

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13421)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Easy and transparent

5
I had never claimed on pet insurance until last year but Many Pets could not have been more transparent, efficient and fair in how they review and process claims. I feel really protected by them Reviewed on: 10th October 2022

Quick help when you need it most

5
Our labrador is a ball of furious energy and as such, we've had occasion to claim through our insurance twice for paw-related injuries. Both times, Many Pets were very quick to respond and on the second occasion we received the money for our claim on the same day it was submitted. Would highly recommend to anyone looking for pet insurance. Reviewed on: 10th October 2022

Not cheap but good service

5
I've used Many Pets for a few years now and the premiums have increased quite significantly. However, I found them comparable with other pet insurance companies and the level of service Many Pets provide is second to none. Reviewed on: 10th October 2022

Brilliant company

5
I had 5 pets with them on a multi cover policy. It's their premium cover and yes it costs a bit but it gives me complete peace of mind. I unfortunately have needed to make several claims and have the process simple and easy. These have been claims direct to me or to the vet and both have been smooth. Whenever I have had to speak to customer service representatives they are polite and extremely helpful. My claims are paid and I have no real issues. So I couldn't really ask for any more than that. Reviewed on: 10th October 2022

Best Pet Insurance Out There!

5
Many Pets have been so fantastic and always super helpful when we’ve had to make claims. Definitely the best pet insurance out there! Reviewed on: 10th October 2022

Brilliant service

5
Prompt, efficient, compassionate service in difficult circumstances during the illness of our much loved cat Reviewed on: 10th October 2022

Great value.

5
Been with Many Pets since 2020. Found them to be really helpful. Online vets very good. Prompt payment when making a claim. Have no plans to change insurers and hope to be with them for many years. Reviewed on: 10th October 2022

Simple and efficient

5
I have been dealing with Many Pets for at least 3 years for my 3 cats one who has a long term issue . Year on year they have been suportive and straightforward. I always know where I stand and what to expect. Thay are also very competitive, not the cheapest but not dearest either and I feel that I trust their service . Reviewed on: 10th October 2022

Good value, easy to claim

5
A friend recommended ManyPets and I'm glad that they did - when we had to claim it was straightforward and efficient. Reviewed on: 10th October 2022

Customer support

5
Received amazing support when I lost my dog. The claim process was seemless. Reviewed on: 10th October 2022