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ManyPets: Pet insurance reviews

View other ManyPets products
4.87
Based on 13,413 reviews, last reviewed 5th Sep 2025
400% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
S C's avatar
S C

Latest lowest rating:

1

Check 1 star reviews and company’s finances and avoid This is probably the worst company I have ever dealt with. AVOID this company at all costs is my advice. We pay over £40 per month for a mixed bread 2... Read more Reviewed on: 5th June 2025
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Erica M
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13413)

The best

5
Customer service is brilliant, it feels like many pets are animal lovers and not just in it for the money like other pet insurance companies I’ve been with before Reviewed on: 14th October 2024
Ben 's avatar
Ben

The first claim for exactly the same thing was paid...

1
The first claim for exactly the same thing was paid without fuss and promptly. This follow on claim for exactly the same problem with this time an additional drug to try (gabapentin) and Zylkene stopped a couple of months ago…. And it’s been weeks and weeks and still haven’t got my money. Very poor. Reviewed on: 14th October 2024
Chrissy P's avatar
Chrissy P

Great price and cover options.

4
Great price and cover options. Email communication is good and unauthorised emails aren't over the top. Haven't had to claim yet thankfully but great for peace of mind. Reviewed on: 14th October 2024
Jo C's avatar
Jo C

Very good at discount multi dogs

5
Very good at discount multi pets Sometime take a little longer to pay out of complex cases but good so make sure people not frauding company Reviewed on: 14th October 2024
kerry tunnicliffe's avatar
kerry tunnicliffe

I find manypets good to deal with.

5
I find manypets good to deal with. Thankfully I have only needed one claim but it was promptly dealt with Reviewed on: 14th October 2024
Anne Millar's avatar
Anne Millar

Had my kitty had lung cancer which was traumatic for...

5
Had my kitty had lung cancer which was traumatic for all of us. But Manypets didn't add to that difficult time by being incredibly easy to use/online only. They never questioned us and instead they went directly to vets to clarify treatments. We adopted two more cats after losing the dear one and have gone with Many Pets again. Reviewed on: 14th October 2024
LB's avatar
LB

Socially conscious business who really care.

5
Totally different to any other pet insurance provider. I feel you run a socially conscious business caring about the owners pets in the way you respond and have a human available on the phone and keep us updated on all our claims. Reviewed on: 14th October 2024
Tony's avatar
Tony

Clear policy terms for my dogs

5
Easy and straight forward policy to cover my dogs with clear description of what is covered & varying policy cover amounts ,ensuring affordability and structuring what’s covered in the event of needing to claim . Hence no hidden surprises. Reviewed on: 14th October 2024
Labrador Mum's avatar
Labrador Mum

Great customers, always on hand and happy to help.

5
Great customers, always on hand and happy to help. Reviewed on: 14th October 2024
Mahid A's avatar
Mahid A

Excellent communication

5
Luckily I haven't had to claim as yet but the communication so far has been excellent and the services offered are also really good Reviewed on: 14th October 2024
Belinda G's avatar
Belinda G

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