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ManyPets: Pet insurance reviews

4.87
Based on 13,414 reviews, last reviewed 23rd Oct 2025
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
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S C

Latest lowest rating:

1

Do Not Recommend Very poor customer service, bot like responses to queries. Renewal prices extortionate. Reviewed on: 23rd October 2025
KM's avatar
KM

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13414)

Two Cats perfectly looked after

5
I have two cats covered and with better cover for less than other insurers and better customer service. Why would you not want to chose them. Reviewed on: 14th October 2024

Always helpful and friendly people to speak too.

5
Always helpful people to speak too. Prices have gone up a lot but I am happy with the company as to not leave them. Reviewed on: 14th October 2024

Great pet insurance

5
I have to make many claims, both directly and non-direct, and on the whole it has been a quick and smooth process for each one. Even when there have been instances of queries or a chase on a claim, customer service team are super speedy in resolving the issue and in every instance the resolution was instant. Reviewed on: 14th October 2024

Money back if no claim - don't need to request it is...

5
Money back if no claim - don't need to request it is automatically processed Reviewed on: 14th October 2024

Always very helpful and value for money

5
Always very helpful and paid without quibble when one of our dogs had to have surgery Reviewed on: 14th October 2024

Fantastic professional people

5
Many pets are one of the easiest companies I’ve ever had the pleasure to deal with. Friendly reactive staff who aim there time appropriately knowing your circumstances might not be rosy at the time of your call! First class Reviewed on: 14th October 2024

Excellent customer service requested which they were...

5
Excellent customer service requested which they weren't aviable online everything was done ASAP Reviewed on: 14th October 2024

Many pets review

5
Great experience, fast resolve on claims and good customer service. the team are happy to help and the online portal is straightforward and easy to use. Reviewed on: 14th October 2024

No complaints and great service.

5
I can relax in the knowledge that my Dog is fully covered at a very reasonable price. The bonus is having the 24/7 vet on call which i have used a couple of times Reviewed on: 14th October 2024

Good communication

5
Haven’t really had to contact them regarding any claims but customer service has been useful when I’ve renewed my insurance Reviewed on: 14th October 2024

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