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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13418 reviews)

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4.87

Based on 13,418 reviews, last reviewed 17th Feb 2026

50% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13418)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Only had to claim one but very quick to pay out.

Only had to claim one but very quick to pay out. Great that it includes an online vet. Reviewed on: 14th October 2024

Good service

Very easy to claim the insurance, website so convenient, you can find most details on the top. I submitted a claim and paid me back in a week Reviewed on: 14th October 2024

Very helpful with good communication the online vet...

Very helpful with good communication the online vet we used was brilliant Reviewed on: 14th October 2024

Excellent customer service

I had a query about how to claim as my dog was needing a procedure done - I’ve never claimed before & I needed guidance on how to do it - the customer advisor was very helpful & friendly - explained things clearly! I am yet to make a claim Reviewed on: 14th October 2024

Great Insurance.

ManyPets has been great for us as first time pet owners. We have really benefited from the advice available on owning our pet and found the benefit of 24/7 vet advice really useful and convenient as our new pet settles in to our home. We were recommended ManyPets by a family member who also had a great experience and because of this, both myself and my brother got amazon gift cards because of the referral, which is a great incentive. I have already recommended ManyPets to other friends and will continue to do so. Reviewed on: 14th October 2024

Excellent service, easy to navigate the website and...

Excellent service, easy to navigate the website and a decent price Reviewed on: 14th October 2024

Swift service with sensitivity

Many Pets were so helpful and quick to respond when my cat got ill and sadly died last year. My claims were dealt with swiftly and with sensitivity, which was much appreciated. Reviewed on: 14th October 2024

Helpful Kind and reassuring excellent 24 hour veteri...

Helpful Kind and reassuring excellent 24 hour veterinary advice value for money service Reviewed on: 14th October 2024

My 1st claim experience

Only had to make one claim for a small amount, but it was dealt with quickly and I didn't have to do anything. It was dealt with by my vet and the Many Pets Reviewed on: 14th October 2024

The free 24 hour vet appointments is great

The free 24 hour vet appointments is great Reviewed on: 14th October 2024

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