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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 12th Apr 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great in hour of need My pet dog was taken ill and unfortunately she had to be put down, my cover with manypets was enough to cover the vets bills and most of the funnel co... Read more Reviewed on: 24th March 2026
Mr G's avatar
Mr G

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Brilliant company to do business with

5
competitive premiums and easy claims process, all done in a couple of days with no issues. Reviewed on: 13th September 2022

Essy to deal with it and fast service

5
Experience was amazing service and fast coustmer service Reviewed on: 13th September 2022

Excellent service

5
Twice now I have submitted a claim in the morning and the money has been in my account by the afternoon, no questions just prompt payment. Reviewed on: 13th September 2022

Excellent Staff and quick payment

5
The Staff are just not just wonderful, empathetic but treat you as an individual. The process of payment is swift, Reviewed on: 13th September 2022

Great insurance

5
Love the video consultations for advice and quick questions to see if you are over reacting or not! Seamless claim process - uploaded and paid in 24 hours. Highly recommend. Reviewed on: 13th September 2022

Great pet insurer

5
Having had previous pet insurers with my previous pets Many Pets are a breath of fresh air. So efficient and prompt with settling claims. Reviewed on: 13th September 2022

Very happy customer

5
Easy to use the online claim forms and quick payout response Reviewed on: 13th September 2022

Great for pets with pre-existing conditions

4
One of the best policies for animals with pre-existing conditions, I had insurance with other companies but they wouldn’t cover my rescue cats pre-existing conditions. Sometimes they are slow with processing claims, maybe this is because they are getting more popular, hopefully they will employ more staff to deal with this. Once the claim is settled payment is really quick. Reviewed on: 13th September 2022

Hassle free

5
Our 13 week-old puppy was attacked by a greyhound and needed specialist eye surgery. We were distraught and stressed by everything other than how to pay the bills. Many Pets managed the process transparently and without fuss. We absolutely trust them now and would recommend them to anyone wanting pet insurance. Reviewed on: 13th September 2022

Fast in handling claims

5
Paid the vet on Sunday, got the refund on Monday Reviewed on: 13th September 2022