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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

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4.87

Based on 13,422 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

Read all reviews See your review

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

No.1 choice

I decided to get a quote from Bought By Many after a recommendation from a friend, and have not been disappointed, the website is easy and clear to use and have recently added another policy for a second pet. I would recommend anyone to try them, I am sure they will be plesantly surprised. Reviewed on: 1st August 2018

Excellent cover, easy to claim, fast payment

Excellent cover for our 4 Yr old Lab who has required knee surgery, plus emergency overnight treatment a couple of times. Very easy to claim both online or telephone. Friendly staff, fast payment. Reviewed on: 13th September 2022

Great pet insurance efficient staff we.priced

Ever since joining many pet's I have ways enjoyed great service from the friendly caring staff.. I have recommended them to many friends. Great value claims settled quickly some on the same day Reviewed on: 13th September 2022

Best Pet insurance

It’s always stressful when your pet is poorly but making the claim process quick easy and hassle free and being paid out the same day … couldn’t ask for a better provider Reviewed on: 13th September 2022

Quick responses and good customer service

We have had to contact the claim department once and they were very helpful and quick to process. The added benefit of the 247 online vet has also saved us so much money. We will definitely be staying with this company next year! Reviewed on: 13th September 2022

Excellent

A very good company to deal with. Good price and very easy to deal with. Top quality service. Reviewed on: 13th September 2022

Brilliant service

Never had any complaints, been there when I needed them, no hassles to claim. Reviewed on: 13th September 2022

Superb insurance with friendly customer service

Our 2 cats and dog have been inspired with many pat's for 2 years now. We have made claims for our dog and Many Pets has always been really helpful in guiding us through the claiming process. I love how simple the claiming submission process is and how quick we can check the assessment stages. All the customer service agents we've been dealing with were always helpful, polite and very knowledgeable. Reviewed on: 13th September 2022

The best

First class service when my Poppy had to have surgery can’t fault them Reviewed on: 13th September 2022

Absolutely fantastic

The cover is ongoing. Very pleased with the policy Reviewed on: 13th September 2022

Excellent service!

Excellent service, the call takers are always patient, helpful, and knowledgeable. Calls are answered relatively quickly, claims are handled quickly, I have had a payout on the same day as I put the claim in! The Website is very easy to use, and all correspondence is transparent and easy to understand. Al, this and cover is excellent value for money! Reviewed on: 13th September 2022

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