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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

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4.87

Based on 13,422 reviews, last reviewed 16th Apr 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Great

I changed my pet insurance this year. The person I spoke to was very kind and helpful. No hassle Reviewed on: 13th September 2022

Excellent service

One of my dogs has had a troublesome year with infections. On each occasion, Many Pets have settled my claim same day and payment has been made within 24 hour. Staff very helpful and supportive over telephone. I would not have been able to manage my pet care without them. Excellent Service!! Thank you. Reviewed on: 13th September 2022

First class service

First class service and they make claims so easy to process, making it a stress free experience Reviewed on: 13th September 2022

Nothing is a problem to this company

So glad I changed to this company.Always keep you up-to-date with everything. Nothing is a problem to this company. Added bonus NO hidden costs Reviewed on: 13th September 2022

excellent Service

we have a ongoing problem with one of our dogs and the service that we have received from Many Pets has been second to none.They have dealt with our vets in a very professional and seamless manner. I would recommend them to all of my family and friends without hesitation. Reviewed on: 13th September 2022

Pleased with service

We have been very happy with the ease with which claims are made and dealt with Reviewed on: 13th September 2022

Excellent friendly service

Always a prompt response to any query or claim raised. Reviewed on: 13th September 2022

Loss of Smudge

The team were superb in dealing with the death of Smudge an elderly chocolate Labrador,they were sensetive ,the claim process was excellent and payment was within hours Reviewed on: 13th September 2022

Best ever Pet Insurance

Superb customer service. Extremely helpful & friendly customer service , would not have any other insurance firm for my dog. Outstanding in every way Reviewed on: 13th September 2022

Excellent Service Provider!!!

On the death of one of our pets I couldn’t have possibly asked for a more sympathetic service and changing the policy etc was very straight forward. What an excellent hassle free service - just what I needed xx Reviewed on: 13th September 2022

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