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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Supporting service

5
professional, kind, caring support for pet and owner at times of stress. Reviewed on: 13th September 2022

Even the 24/7 vet advice makes it all worthwhile

5
Haven’t claimed yet, but price and benefits are excellent . I have used the 24/7 vet online appointments which is included in price and extremely impressed Reviewed on: 13th September 2022

Great cat insurance

5
We cover both our cats and they offer the best deal around. Reviewed on: 13th September 2022

The return on your claims is first class

5
I can put a claim in to them and have it back in the bank the same day depending on the value but can’t fault them at all well done Many Pets Big thanks Reviewed on: 13th September 2022

Best Pet Insurance

5
It is always a worry when you have to head to the vet however since we have had our dog I have had peace of mind that all her medical costs are covered. Unfortunately we have had to make more trips to the vet than anticipated but every time her bills have been paid, no quibble or interrogation into why she had to have said treatment. They really are not like other insurance companies that spend all their time trying to find loopholes to get out of paying. I can’t recommend them enough and have already done to others. Reviewed on: 13th September 2022

Amazing pain free service

5
I’ve 3 cats with bbm 2 of which have had big claims one for an rta and one for a virus they paid out on both / one after an appeal - and made the process simple - I recommend them to anyone asking about insurance as their prices are great too Reviewed on: 13th September 2022

First class in every aspect of pet insurance

5
Excellent pet insurance with flexible plans to match your pets needs. First class customer service and claims experience. Highly recommended and by far the best pet insurer we have used ever. Reviewed on: 13th September 2022

I've had to claim so know how good they are

5
You never really know how good a policy is until you have to make a claim These guys are the best. Reviewed on: 13th September 2022

Fantastic service

5
They are undoubtedly the best insurer on the market, fabulous and professional staff! I wouldn’t go anywhere else Reviewed on: 13th September 2022

Without doubt, the best Pet Insurance in Market

5
I have been with many Pets for over 3 years now, and they are the most efficient, cost effective, fair handed insurance company I have gone with. Service is outstanding, easy & prompt (especially payments, which have never taken more than 24 hours from bill submission). Reviewed on: 13th September 2022