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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Excellent Service

5
So easy to use and although I have not had to make a claim I took out this insurance because it was so highly recommended by othe users Reviewed on: 13th September 2022

Wonderfully helpful and efficient

5
Our puppy developed severe knee dislocation at 3 months. Claiming was straightforward, telephone contact sympathetic and helpful. Stress free and brilliant process. Thank you Reviewed on: 13th September 2022

Great insurance

5
Two claims both dealt with quickly and efficiently Reviewed on: 13th September 2022

Very fast support and decision making

5
We have had few claims with Many Pets and they were very fast to respond, support and also pay the money. Reviewed on: 13th September 2022

Great price. Great cover.

5
While we knew that ManyPets was competitively priced, the real test came when one of our dogs needed £7,000-worth of hospital treatment. It took a little while to process our claim, but they paid in full, and directly to the hospital, without any trouble. Phew! Reviewed on: 13th September 2022

Excellent Customer Service

5
Always available for any queries, easy online claim form, keeps you up to date with how your claim is going. Friendly staff always happy to help and assist. So pleased we chose this company to insure our dog. Reviewed on: 13th September 2022

Very happy and efficient

5
In my experience very good so far, having two labradors one being a senior. I do have the top cover so would hope that this support continues. Reviewed on: 13th September 2022

Helpful

5
Very helpful and really quick sorting claims out Reviewed on: 13th September 2022

ABSOLUTELY BRILLIANT COMPANY

5
I re-homed a Collie Crossbreed bitch called Peggy (3yrs old ) in January 22 who had been in a Shelter in Bosnia ( I got her from contacting Adoptarescuedog Uk). She arrived on 9.1..22. All went well until she exhibited strange symptoms in April. I took her to my local Vets and 2 days after initial consultation she had to be seen again by my Vet and required Emergency Surgery! I had got her on the understanding that she had been Spayed in Bosnia before her arrival to me but it turned out that in Bosnia they had left her ovaries and womb still inside her and only clamped the top of her uterus, therefore, her Seasons had nowhere to go and her inside had become infected and had she not had that second Spay Operation , I wouldnt have her now. Thankfully, I had Insured her with Many Pets but was doubtful that after only having her 4 months that I would be successful with my claim but between them and my Vet everything went through successfully and I was very relieved as I am a Pensioner and rhe bill for treatment was over £1,000.00. I am very grateful to them for the life and love of my dog. Reviewed on: 13th September 2022

Great pet insurance

5
Great pet insurance service, with an easy-to-navigate website and good cover for my pooch. Reviewed on: 13th September 2022