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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

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4.87

Based on 13,422 reviews, last reviewed 16th Apr 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Pragmatic approach to pet insurance

Claims have been stress free and incredibly efficient. What pet insurance should be. Reviewed on: 13th September 2022

Wonderful service

The best claims service I've experienced in my 70 years, communication always polite and friendly. Reviewed on: 13th September 2022

Helpful & Dependable Company

I am comparing this company to another well-known pet insurance company and they are so much better with the actual service they provide to their customers during stressful times with their pet/s. Reviewed on: 13th September 2022

Honest, friendly and reliable

Friendly service when I have contacted via phone to renew, I find comfort in the free vet video calls and the continuous improvement which I receive in email updates. Highly recommended. Reviewed on: 13th September 2022

Reliable, efficient and a good price too!

We have always been paid promptly. The 24 hour access to the vet has been extremely helpful. The website is user friendly and keeps me updated with my claims. I am very happy with them have recommended them to all of our friends. Reviewed on: 13th September 2022

Great value for money

Easy claim process, quick payouts, no fuss Reviewed on: 13th September 2022

Easy, straightforward cover

Have claimed twice, last time the turnaround between claim and payment was c12 hours! Reviewed on: 13th September 2022

An Insurance Company You Can Trust

We had only had our puppy a few months when we needed to make a claim. We were kept informed of the progress of the claim and were paid out much quicker than we expected. Reviewed on: 13th September 2022

Excellent customer service

The whole process from my first contact has been excellent, if i needed to be reassured they were there, i have been kept upto date on all aspects of my claim, i couldn't fault the service at all. Customer service teams have always been friendly polite and reassuring. I wouldn't hesitate in recommending you. Reviewed on: 13th September 2022

Very good

Great coverage get policy’s especially for lifetime cover but can take a while for Claims to be accepted Reviewed on: 13th September 2022

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