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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Invaluable access to a vet 24/7

Love having the 24/7 access to a virtual vet via video call Reviewed on: 14th October 2024

Easy and Straightforward claim process

I have unfortunately had to make several claims for my cat. The process for making a claim is very easy and straightforward and my claim has always been paid promptly, sometimes on the same day as I submitted it. Reviewed on: 14th October 2024

experience has been smooth so far.

We have only been with Many pets for a short period since bringing our puppy home but we have had to use our insurance policy already as young pups will be young pups!! Still waiting for claims to be settled but so far the process has been smooth and easy through the many pets platform. Reviewed on: 14th October 2024

Always there when we have any concerns about our babies

Always there when we have any concerns about our babies Reviewed on: 14th October 2024

Amazing service, can't fault them, makes it so easy...

Amazing service, can't fault them, makes it so easy to make a claim if needed, great prices, used many pets for 2 years now, we had a costly first year with our pup and grass seeds but the claims process was easy and money back in our account within 24 hours. Reviewed on: 14th October 2024

Fast claims

Any issues I've had they have always paid my claims quickly Reviewed on: 14th October 2024

Payout with hassle

I have been unfortunate to have to submit a number of claims and have had a payout without question. Due to delays, my vet no longer accepts direct payoutwith many pets which is unfortunate but I have paid on the credit card and many pets have paid me instead. Reviewed on: 14th October 2024

Amazing!

Friendly reps, great perks and always have peace of mind that if anything happens we're covered. Love having access to the 24/7 online vet, especially as a first-time dog mam, to ask about any of those niggly little issues that always happen in the evening or at the weekend! Highly recommend and with the money back option I get money back if I don't claim Reviewed on: 14th October 2024

Excellent Insurer in every way.

I have found Many Pets to be completely professional and keen to make sure their customers are well provided for. I have not experienced this level of care before. So far I am very satisfied. I know that I can approach them with any query which will be handled efficiently and I have complete faith in the company. They also cover ailments which other insurers won't touch with a barge pole!! I.e: preexisting conditions. Reviewed on: 14th October 2024

Insurance confidence

Our dog has had severe ear problems recently and ManyPets have supported us along the way . Dealing direct with our vet has taken the pressure off any correspondence by me as a pet owner. Reviewed on: 14th October 2024

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