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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

4
We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Speedy, friendly and professional

5
Staff always helpful, quick payments, never any hassle Reviewed on: 22nd September 2021

Great service

5
No complicated forms to fill in when making a claim. If you do need help there's always someone on the end of a phone. Reasonable price for alot of cover Reviewed on: 22nd September 2021

Excellent company

5
The staff are considering and willing to help with all your inquiry and concern so helpful would use anyone else Reviewed on: 21st September 2021

Very efficient and easy to use

5
Online claim application so easy to complete. Was keep up to date by email and text. Claim settled really quickly. Also spoke to customer service, very helpful. Vet first service that is provided for advice really good Reviewed on: 21st September 2021

Excellent company

5
I have had two claims paid promptly and one was for dental surgery. One of the few companies that offer this cover. I highly recommend them. Reviewed on: 21st September 2021

There when you need them most

5
When my dog was taken ill and sadly we lost her, we didn’t have to worry about sorting out Bills or arranging anything it was all sorted. Communication is excellent and the staff are so helpful and we’re genuinely sorry for our loss. I won’t go anywhere else. Reviewed on: 20th September 2021

They have our back!

5
We had a really difficult year with our little dog who was unfortunate enough to require 2 operations within a short time of each other. This was stressful enough, without worrying about whether we would be covered by our pet insurance. Bought by Many made the process very straight forward, meaning they directly paid the vet, and meaning we could focus on the recovery of our little boy without financial worries. This was the case on both occasions, and we feel fortunate to have gone with a company who have been so helpful at a difficult time. Reviewed on: 20th September 2021

Best ever

5
Money back when I didn't need to claim, but when I did have to claim so straight forward and easy. Was warned they were very busy it might take few weeks, claim was verified by my vet and in my bank by tea time same day. Reviewed on: 20th September 2021

Excellent service

5
They may not be the cheapest, but well worth the r price May not be the cheapest, but well worth the cost Reviewed on: 19th September 2021

Great Company

5
Great service, great premiums and great cover options. Reviewed on: 19th September 2021