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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13422 reviews)

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4.73

Based on 13,422 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Vets that are always there for your pet

Each time I have had to use the vets for various reasons I have found them to be so professional, and always have Harley’s needs looked after. That are polite and very caring Reviewed on: 15th October 2024

Personalised service throughout

When making a claim I genuinely felt that Bought By Many really cared about my dogs. Prompt follow up and regular email updates fir my claim. Reviewed on: 17th September 2021

Friendly, fast and efficient

They have always put my Wolfies needs first and when he’s had treatment been swift at processing. Best company for Pet insurance By miles. Reviewed on: 17th September 2021

Good

I'm grateful that we have never had to use our pet insurance so far but bought by many is a good price Reviewed on: 17th September 2021

Excellent service

I can’t fault the service provided by Bought By Many! I have had the unfortunate misfortune of having to put a couple of claims in for poorly dogs and they have been great, resolved the claims very promptly and when I have had to speak to a customer rep they have been very understanding and sympathetic. Reviewed on: 17th September 2021

Claim, paid, quick, easy and painless

I have only ever tried to make a claim on pet insurance once before, many years ago and they didn't pay sighted some small print exclusion, so when I made a claim this time with Bought by Many I was sure that they would do the same thing, but luckily they didn't, they paid the full claim with no issues. Reviewed on: 17th September 2021

No fuss, total policy clarity and value for money

We have BBM Pet insurance for our two felines. They are a great value pet cover provider whose policy us clear and who give excellent value for money. Easy to set up and renew. No nasty surprises. Well worth considering. Reviewed on: 17th September 2021

Great company

Having used bought by many for a few years now for our dog insurance,so far i can t fault their service!! Easy to deal with and on the one occasion we had to claim,they paid out no problem and it was a very easy,straightforward process. Also the first insurance company that have actually decreased premiums on renewal. Always reccomend to people. Reviewed on: 17th September 2021

Bought By Many

The best pet insurance company I have used. Very reliable Reviewed on: 17th September 2021

Healthy dogs, happy owner

Our old dog has had excellent service from BBM. He is 13 and visits the vet regulary for a recurring condition. The claims are easy to make and always resolved quickly. I cant recommend highly enough. Reviewed on: 17th September 2021

Poppy

My tiny little Biewer Terrier contracted Meningoencephalitis of unknown origin (MUO) and was very poorly. Having had to have an mri scan our first bill was approximately £2500. There was absoloutly no quibble about the money and it was paid immediately. Over nearly 2 years we have nearly lost her 3 times. Through forms of chemo steroids and other expensive drugs she is still with us and not once was there a quibble about the fees. They have been paid without question! The customer service is beyond exemption. The customer portal/claiming for things on line is fantastic. I have recommended them to many people who in turn have been impressed beyond belief at the competence of the company. I would never change from them as have heard many horror stories of other companies. However there is no need as I couldn’t be happier with the experience I had had or the service I have been given. 5 stars all the way!!! Reviewed on: 17th September 2021

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