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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Simple yet Flexible

Best pet insurance on the market. Reviewed on: 5th September 2018

Brilliant

I no if I need to use my pet insurance its there if my cat needs a vet Reviewed on: 16th September 2021

Over and above

I’ve submitted numerous claims of varying amounts over several years and not once have Bought By Many quabbled let alone refused to make payment. I recently submitted a claim, and only a week later my cat required further treatment. BBM saw that he had received further treatment after submission of my claim from the vet’s notes and automatically reimbursed me for the second treatment, despite it not being included in my initial claim. This meant I didn’t have to spend time submitting a second claim and BBM didn’t have to spend time reviewing a second claim, when they already had all the evidence required. A very efficient company and worth every penny. Reviewed on: 16th September 2021

Great customer service, great cover, great company!

I was dubious to change but having read the reviews online, went ahead. I have not been disappointed three years on as a customer. Two years claim free then I needed to make a claim. Couldn't have been more straight forward. I was kept up to date with texts and emails throughout meaning I was kept in the loop. I couldn't be happier and have already recommended them to other family members already who have taken out cover themselves. Reviewed on: 16th September 2021

No nonsense insurance

No problems when claiming ,low cost and fair policys Reviewed on: 16th September 2021

No complaints great communication

I have had insurance with bought by many for a few years - I chose them initially because of the ability to cover pre-existing conditions but have found that there have been no problems with any of my claims and that communication the whole way through has been excellent Reviewed on: 16th September 2021

Fantastic, uncomplicated pet insurance

Great price, easy to deal with claims Reviewed on: 16th September 2021

The best insurance !!!

To have that little bit of reassurance that no matter what our pets are looked after and prioritised by this company they cover everything and are always on hand to help Reviewed on: 16th September 2021

No fuss insurance

I have claimed with bought by many at least 5 times in 5 years for my working cocker. Never has there been any issues, friendly and professional customer support, no hassle getting funds repaid quickly and efficiently. Company and vet working together for their customers. Reviewed on: 16th September 2021

Best dog insurance

Biggest attraction is : no excess. Had to make an 8K claim. No problem, paid with no wriggling or procrastination. Premium has gone up but still competitive. Reviewed on: 16th September 2021

Excellent service

It's great to find a pet insurance so efficient. The website is easy to use and the rates extremely comparable to other insurance companies. I recently made my first claim, which was easy to complete and dealt with extremely quickly. I have since recommended Bought by Many to others and will have no hesitation doing so in the future. Reviewed on: 16th September 2021

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