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ManyPets: Pet insurance reviews

View other ManyPets products
4.87
Based on 13,421 reviews, last reviewed 24th Mar 2026
400% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great in hour of need My pet dog was taken ill and unfortunately she had to be put down, my cover with manypets was enough to cover the vets bills and most of the funnel co... Read more Reviewed on: 24th March 2026
Mr G's avatar
Mr G

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13421)

Great Pet Insurance

5
Both our dogs are insured with Bought by Many and they are great to deal with. They have always settled our claims promptly, the insurance terms are generous and the premiums reasonable. Definitely the best pet insurer we have ever dealt with. Reviewed on: 16th September 2021
Kevin's avatar
Kevin

Above and beyond !

5
First time pet owner and was worried I would pick a bad company. I was definitely wrong when it comes to Bought by many. The customer service they offer is fantastic, they look after their customers and go above and beyond. Claiming is very simple and they keep you updated ! Reviewed on: 16th September 2021
Kelly cursons 's avatar
Kelly cursons

Easy to use

4
I've only had to claim once and the process was easy. I had to get all the paperwork together myself from my vet, hence 4 stars not 5. I feel the premiums are very competitive, and customer service help was great. Reviewed on: 16th September 2021
Rachel Kemp's avatar
Rachel Kemp

Thank you bought by many

5
Amazing company, excellent value for money. Claim process is easy and quick. Friendly staff on the end of the phone. Reviewed on: 16th September 2021
Joanne Hunt's avatar
Joanne Hunt

Good communication

5
Both my dogs are insured with Bought By Many. The claims process is really easy and they keep you informed throughout. Reviewed on: 16th September 2021
Lyn K's avatar
Lyn K

Great customer service

5
I had to make a claim for my dog, so when I called they were so understanding and helpful I honestly couldn't wish for any more from them. They even called me back to tell me that my vet practice hadn't sent any bills to them, so when I went to vets they had been busy and not sent it, but as soon as it was sent money was in my bank so quick. Reviewed on: 16th September 2021
Gary's avatar
Gary

great

5
great service and always keep in contact. highly recommend. Reviewed on: 16th September 2021
Michael Murdoch's avatar
Michael Murdoch

Great insurance company

5
Customer services very helpful and claim dealt with very quickly without any fuss. I've recommended to many friends and family. Reviewed on: 16th September 2021
Charlotte 's avatar
Charlotte

Brilliant

5
I no if I need to use my pet insurance its there if my cat needs a vet Reviewed on: 16th September 2021
Sheila's avatar
Sheila

Over and above

5
I’ve submitted numerous claims of varying amounts over several years and not once have Bought By Many quabbled let alone refused to make payment. I recently submitted a claim, and only a week later my cat required further treatment. BBM saw that he had received further treatment after submission of my claim from the vet’s notes and automatically reimbursed me for the second treatment, despite it not being included in my initial claim. This meant I didn’t have to spend time submitting a second claim and BBM didn’t have to spend time reviewing a second claim, when they already had all the evidence required. A very efficient company and worth every penny. Reviewed on: 16th September 2021
Rebecca Priestland's avatar
Rebecca Priestland

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