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ManyPets: Pet insurance reviews

4.87
Based on 13,421 reviews, last reviewed 24th Mar 2026
400% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great in hour of need My pet dog was taken ill and unfortunately she had to be put down, my cover with manypets was enough to cover the vets bills and most of the funnel co... Read more Reviewed on: 24th March 2026
Mr G's avatar
Mr G

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13421)

Out of hours advice.

5
Getting to a vet during COVID has been difficult but when issues occur at weekends or evening Bought by Many have the online consultation service. This was easy to use and you can use FaceTime so the vet can see your pet. Used on Saturday the vet was able to remove our worries by reassuring us it was nothing serious and to modify feeding until we could get to our own vet. Reviewed on: 16th September 2021

So helpful

5
So helpful, kind and patience. Good value and easy to claim Reviewed on: 16th September 2021

good value for money, great service

5
I havent needed to make a claim as yet but my experience of dealing with BBM has been very positive. Its simple and straightforward and is definitely good value for money compared to some of the other insurers out there. Premium increases year on year also seem fair and sensible. I have also used the online vet and had a video call with a vet which was excellent and Id definitely make use of that again in the future. Reviewed on: 16th September 2021

Great value for money

5
One of the few companies that will insure an older cat. The premium was very reasonable and they were quick and efficient when I had to make a claim Reviewed on: 16th September 2021

Relabel

5
Paid all my claim as always four to five weeks later. Reviewed on: 16th September 2021

Best Pet insurance ever.

5
We’ve had dogs for over 40 years, also taken out insurance, but this one is simple to use, we get constant updates, it’s very reassuring to know if we need them, they will be there for us. Simple to use and set up, peace of mind. I recommend them to anyone who gets a pet. Reviewed on: 16th September 2021

Excellent 5* service evertime!

5
Having two cockapoos with skin allergies i've needed to claim for some medical treatment, each claim is dealt with in a timely and professional manner (quickest turnaround was an hour I think!) - can't fault them and think I'm about to receive my sixth referral reward. Reviewed on: 16th September 2021

Excellent Service

5
I have made two claims and it was so easy, no long forms to fill out, was kept informed and recieved money back in a few days. Very good cover Reviewed on: 16th September 2021

Great Insurance

5
We’re very happy with Bought by Many. We’ve only had one small claim but it was dealt with very efficiently by them. We will continue to insure our two dogs with them. Reviewed on: 16th September 2021

Peace of mind for my ageing cat

4
I opted for lifetime cover and found the company very easy and hassle free to deal with when making claims as he had developed diabetes. I always found customer assistants very helpful and friendly and the process was supportive and everything I could ask for especially when my pet passed Reviewed on: 16th September 2021

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