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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Simple yet Flexible

Best pet insurance on the market. Reviewed on: 5th September 2018

Great service

During Covid my boy had to have eye surgery BBM looked after our needs with excellent customer service and advice during this difficult time Reviewed on: 16th September 2021

great

these people are lovely to deal with and never a drama, their total professionals and kind i rate them the best Reviewed on: 16th September 2021

The BESTEVER pet insurance every pet owner should have

Bought by many are quite simply the best… dealt directly with vet hospital and myself, took the stress out of an extremely stressful time, easy to deal with everything processed quickly and very smoothly Reviewed on: 16th September 2021

Very fast payout!!

Made a claim late Friday pm, advised that as I wanted BBM to contact my vet there would be a delay of up to 3 weeks. No problem as long as I knew. I was amazed to have an email confirmation less than 48 hours confirming acceptance of claim - and the money was in my account too!! Over a weekend and during COVID!! Well done! Reviewed on: 16th September 2021

Peace of Mind

Took out a lifetime policy. It is so good to know your pet is covered for whatever life brings. Zeus had a complete hip replacement while still a pup and it’s good to know he is still covered for this and any other complaints in years to come. Reviewed on: 16th September 2021

Brilliant pet insurer

I've been insuring my dog since he was a pup. Never had any issues making a claim. Everything is done online and regular updates regarding claims are given via text messaging which is reassuring to be kept in the loop and that you are not forgotten. Customer service also fab when you need to call. Premium affordable and reasonable. Would and have recommended to friends and family Reviewed on: 16th September 2021

Easy

All claims processed nice and smoothly. Reviewed on: 16th September 2021

Leader of the pack in pet health insurance

I have had bought by many pet insurance for my dog for a few years now and in that time sadly she’s had many health issues. Bought by Many have been consistently supportive and efficient in processing my claims for her vet bills. They have been a life line for us. I’ve previously been insured with other providers and they don’t come near in customer service, accessibility or speed of processing claims. Thank you Bought By Many for a great service! Reviewed on: 16th September 2021

Fantastic pet insurance

Superb service claiming is so easy I screen shot my invoice off the vet on my app and before the vet have took my payment off my card bought by many have paid me superb service paid in 24hrs hassle free service Reviewed on: 16th September 2021

Claims made easy and efficient

Easy to make a claim and they are quick to respond and let you know when your claim will be processed. Good communication Reviewed on: 16th September 2021

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