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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Worry free cover and claims

5
Having had the unfortunate experience of having to make a claim for medical attention to our lovely little Rottie, I was amazed at how easy the process was. A short questionnaire followed by the vet sending off the appropriate paperwork and in a very short time the claim was settled. Super value and fantastic systems and service. I recommend Bought by Many to all pet owners. Stay safe - Anthony Grant Reviewed on: 18th September 2020

Great response

5
I have had a little blip to do with me wanting paper copy of the insurance renewal when I phoned them they were so helpful and I received it within a week. And the customer services don't bite which is great Reviewed on: 18th September 2020

Fair price for good insurance cover

5
I would feel confident that if/when the need arises of an insurance claim that this company would be good to deal with. Reviewed on: 18th September 2020

Efficient friendly company

5
Although a large Insurer you feel you are an individual and important to their business. Always efficient and quick to respond and resolve. A+ Reviewed on: 18th September 2020

Simply the Best

5
Trust worthy, what more is there to say..Simply tbe Best Reviewed on: 18th September 2020

Easy to make claims

5
Very easy to deal with, friendly staff Good experience in what can be a sad time for pet owners Reviewed on: 18th September 2020

Fab insurance

5
Simple easy to navigate fair prices Reviewed on: 18th September 2020

Great price and cover

5
I have 2 greyhounds, it gives me peace of mind to know they are covered and the cost was competitive. Reviewed on: 18th September 2020

Great pet Insurance

5
Have been with BBM since our Boxer was a pup, She has had quite a few problems over her 5 years on this mortal coil. BBM has alway been there for her and us to help with the payment of vets bills, and hydrotherapy. Making a claim is always so easy, the staff always helpful and claims settled quickly. the price is also very competitive. Get a quote you have nothing to lose and a great service to gain if you take out a policy. Reviewed on: 18th September 2020

Bought by many, loved by many

5
Such an easy site to use and prompt replies to any queries. Their replies are so personal a lovely touch. Reviewed on: 18th September 2020