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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Impressed so far

5
We have used the app provided by Bought by Many and had visits to the Vet which have all approved. Reviewed on: 18th September 2020

Bought by many Pet Insurance

4
I have recently become a pet owner for the first time and Bought by many have provided me with a great deal on my insurance which brings me great piece of mind as I start out. Reviewed on: 17th September 2020

Fantastic

5
Brilliant company wouldn’t change ever!! Reviewed on: 17th September 2020

Great insurance and great customer service

5
I used that insurance for my first dog which passed away. Customer service was brilliant during that hard period. Still keeping a card with condolences. Helped also with a funeral. I back to this company after a new puppy arrived to home. I think price is absolutely great for service and I never had trouble with vet bills . I really recommend that company to everyone. My friend recently swap her insurance to Bought By Many and she is another happy customer. Reviewed on: 17th September 2020

Well priced, clear info

5
Very pleased with the service from Bought by many Reviewed on: 17th September 2020

Absolutely amazing

5
Such a great company to have pet insurance with. Everything is so straight forward with, you fill in the claim form, you get a reply straight away they have received it and then they keep you informed on how its going or if we have missed something they will contact us straight away for what they to help sort the claim out quicker. Reviewed on: 17th September 2020

Best insurance ever

5
Highly recommend. The monthly repayments are affordable while they cover so much. I noticed with other companies when doing quotes that you don’t get as much vet expenses a year like these do and they don’t cover half the stuff brought by many do.you have to add extra if you want it with other companies. Brought by many small print is fantastic, there’s no hidden fees. I haven’t needed to claim yet but over 100 people on the. Dog page I am on told me to go with brought by many as they pay out straight away and there’s no hassle with them. Reviewed on: 17th September 2020

Absolutely brilliant amazing

5
Been fabulously awesome in helping with my beautiful Bella whom has been so poorly Wouldn’t have her if I didn’t have BBM Reviewed on: 17th September 2020

Most reliable pet insurance.

5
Bought by many have been the best pet insurance I have ever had. Their customer service are so compassionate and able to answer any question. All claims were resolved so promptly. I tell everyone about Bought by many. Reviewed on: 17th September 2020

Love this company.

5
This company is always available to help and support. Excellent customer service. Reviewed on: 17th September 2020