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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Simple yet Flexible

Best pet insurance on the market. Reviewed on: 5th September 2018

Great company and even better when your pet needs help quickly.

We have been with Bought by Many since December 2017 and this was the first time we had ever insured our dogs. You don't know how good a company is until you need help. In 2019 our Black Lab (Jack) was very ill and needed medical help quickly. We contacted Bought by Many hoping we wouldn't have a battle on our hands and they were brilliant from that very first call they were empathetic and dealt direct with the Vet and the hospital. The cost was horrendous but the cover we had was the best. It took nearly 12 months for Jack to get better but he is still monitored regularly still. The people at Bought by Many are pet owners too and it shows. Well done to all of them. We have recommended them to family and friends who also have had nothing but positive outcomes. Reviewed on: 16th September 2020

Best service Ive ever experienced.

Consistently provides great service and always ready to help, could not recommend them highly enough. Reviewed on: 16th September 2020

Best cover, best value, only the best for my pup!

From start to finish it couldn't have been easier to arrange the policy. I get amazing cover at an excellent price and I got access to a number of perks including a free dog first aid course and video consultation with a vet! Excellent company to deal with, fully deserving of award recognition! Reviewed on: 16th September 2020

Would recommend this pet insurance company to every one who owned a pet

Was very caring when my cokerpoo aged 1 passed away when I was out walking him. I was so distraught couldn't believe what had happened. Reviewed on: 16th September 2020

Straightforward and clear

Gave me what I was looking for in a policy. Easy to set up. Reviewed on: 16th September 2020

Very impressed

We used to use petplan to insure our dog, but switched to bought by many as they offered a better package for a lower price! Plus the free first vet video service is excellent. Reviewed on: 16th September 2020

My review

Great value for money, with great advice on plans and and great customer service all in all a very good service they provide Reviewed on: 16th September 2020

Simply the Best

Having been a Customer of a number of different Insurance Companies in the past, it was a breath of fresh air to find Bought by Many, not only fair premiums with a choice of excesses and levels of cover, but an easy to understand web site. I hope that I don't have to actually use my policy, but my 2 cats are members of the family and as such it is reassuring to know that I have bought great Insurance for them. Reviewed on: 16th September 2020

New Customer.

I’m new to Bought by Many, i was recommenced by other cat owners on facebook. The call centre staff were very helpful and pleasant when I first rang them. Follow up info and follow up documents all e mailed very quickly. Reviewed on: 16th September 2020

Best Ever Pet Insurance!

Having used various insurance companies over my many years of pet ownership (including some of the larger, well known ones), Bought by Many were recommended to me by my Aunt. I’d not then heard of them, but going on both my Aunt’s recommendation and their online reviews, I decided to give them a try. I wasn’t disappointed! They have very clear, concise policy documents, an excellent choice of plans and the easiest claims process I’ve experienced. I’ve submitted several claims for both of my dogs and these were all easily claimed for online and all were settled successfully. Bought by Many really understand what a pet owner’s looking for with insurance. Reviewed on: 16th September 2020

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