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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

I have felt reassured & supported by Many Pets on mo...

I have felt reassured & supported by Many Pets on more than one occasion when my dog Bubba was poorly after an operation & they were on video call in less than an hour to assess Bubba & reassure me & advise me. Excellent service Reviewed on: 14th October 2024

Super simple and easy to use dashboard, had no issues

Super simple and easy to use dashboard, had no issues with my claim for vet fees Reviewed on: 14th October 2024

Excellent service

I have put claims in for two of my dogs and all claims have been settled quickly without any quibbles. One small claim was paid out within 24 hrs. Reviewed on: 14th October 2024

Great customer service

Sorted my claim for my dogs elbow dysplasia quickly and the premiums did not rise too high after. Reviewed on: 14th October 2024

Only used virtual vet which has been good.

Only used virtual vet which has been good. But do think the cost has gone up a lot in just one year. Reviewed on: 14th October 2024

I have used the lm a few times in the 3 years owners...

I have used the lm a few times in the 3 years ownership of my dogs. The online vet that you can call and do a video call with is very helpful, especially at awkward hours or weekends Reviewed on: 14th October 2024

Consistent, simple, quick!

My dog developed a condition which is life long now, so I will be relying on the insurance cover I have! The medication is not cheap and all the claims I have submitted have been processed within a week max with no issues at all. It’s a simple and easy process. One time I did have to contact via telephone, I got through to somebody within minutes who was lovely and helpful and solved my question. 10/10 on all my experiences so far! Reviewed on: 14th October 2024

I haven’t had to claim but the policy offer is very...

I haven’t had to claim but the policy offer is very good. Only disappointment was my premium going up without any claims. Reviewed on: 14th October 2024

The 24/7 vet call is brilliant!

The 24/7 vet call is a brilliant feature and I am happy with the service I have received. When I used the vet call they were excellent and very informative. You could chose a time to suit you and they were extremely professional. Reviewed on: 14th October 2024

Took ages to pay out and had to borrow money from pe...

Took ages to pay out and had to borrow money from people. Reviewed on: 14th October 2024

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