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ManyPets: Pet insurance reviews

4.87
Based on 13,418 reviews, last reviewed 17th Feb 2026
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026
Karen Murphy's avatar
Karen Murphy

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13418)

The best customer service

5
The best customer service, claims paid the same day. 100% recommend Reviewed on: 14th October 2024

Amazing, paid both claims for my two dogs, one had a...

5
Amazing, paid both claims for my two dogs, one had a broken back & many pets were amazing!!!!!! Reviewed on: 14th October 2024

Never had any problems with claims processes or cont...

5
Never had any problems with claims processes or contacting manypets to discuss things. Reviewed on: 14th October 2024

Brilliant communication

5
I have had to use the insurance a couple of times, and the best feature for me was the access to a vetinary zoom call when Jack was behaving out of character. Always very helpful & communication is brilliant. Reviewed on: 14th October 2024

Competitive prices.

5
Competitive prices. Good value for your money. Looked around for pet insurance and for my dog this was a good service that would work for me. Reviewed on: 14th October 2024

Premiums

4
Premiums risen sharply in last year Reviewed on: 14th October 2024

Great customer care and response, kept in the loop a...

5
Great customer care and response, kept in the loop and at ease with any claim. Also great to have the 24/hr online vet service for any acute issues. Can’t fault the service. Reviewed on: 14th October 2024

Good insurance ,good prices and trusted service.

5
Good insurance ,good prices and trusted service. I think its good the money back scheme especially if you don't use your insurance Reviewed on: 14th October 2024

Good all round policy.

4
So far no issues, have been lucky as Lilly has not needed medical attention. Reviewed on: 14th October 2024

Hassle free claims being paid which is the most impo...

5
Hassle free claims being paid which is the most important thing to us. Reviewed on: 14th October 2024

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