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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Great cover and care

I’ve been using ManyPets insurance for my two cats, William and George, and it’s been a fantastic experience. The coverage is comprehensive and really customizable, which was perfect for meeting their individual needs. William is more adventurous, while George is a bit older and needs regular check-ups, and I’ve been able to find plans that suit both. The claim process is incredibly easy and fast, which has saved me a lot of stress during vet visits. The pricing is reasonable for what they offer, and it’s a relief to know that if anything happens, from routine care to unexpected illness, William and George are fully covered. I highly recommend ManyPets for any pet parent! Reviewed on: 14th October 2024

Paid my claim within 5 hours of me submitting it!

One of my cats has recently been poorly and required several trips to the vets. My first vet bill was £1,000, and I was worried that I wouldn’t be reimbursed. You hear stories all the time about insurers making excuses not to pay out! But this wasn’t the case with ManyPets. It was such an easy and speedy process which I was SO relieved about! I had to make another claim the other day, and they paid the money into my bank account within 5 hours, which I couldn’t quite believe! Will be sticking with ManyPets for life. Reviewed on: 14th October 2024

Good advice about cover options, fats payouts for cl...

Good advice about cover options, fats payouts for claims Reviewed on: 14th October 2024

Slick and easy to navigate

Easy to get hold off, helpful advice and overall a smooth process. Very easy to navigate on the site too and making a claim is so easy! Reviewed on: 14th October 2024

Claiming

Claim was dealt with quickly and efficiently. Reviewed on: 14th October 2024

This s my 2nd pet insurance.

This s my 2nd pet insurance. They are always there for you. Quick to help, and quite quick to respond too, and pay back anything. They are understanding and caring. Easy to deal with! Simple terms which was very helpful when I needed them for my 1st pet, when she got really sick. Reviewed on: 14th October 2024

The best customer service

The best customer service, claims paid the same day. 100% recommend Reviewed on: 14th October 2024

Amazing, paid both claims for my two dogs, one had a...

Amazing, paid both claims for my two dogs, one had a broken back & many pets were amazing!!!!!! Reviewed on: 14th October 2024

Never had any problems with claims processes or cont...

Never had any problems with claims processes or contacting manypets to discuss things. Reviewed on: 14th October 2024

Brilliant communication

I have had to use the insurance a couple of times, and the best feature for me was the access to a vetinary zoom call when Jack was behaving out of character. Always very helpful & communication is brilliant. Reviewed on: 14th October 2024

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