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ManyPets: Pet insurance reviews

4.73
Based on 13,423 reviews, last reviewed 3rd Aug 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026
gareth p's avatar
gareth p

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Amazing Customer Service

5
Many Pets have been fantastic with us and our rescue dog. We cannot fault the service that we have had. Claims are dealt with quickly and the information that they give customers is fantastic. A rescue dog is a special pet to have and to have an insurance company that understands this is brilliant - thank you. Reviewed on: 18th October 2022

Phenomenal affordable best friend peace of mind

5
Easy peasy lemon squeeze sign up. Crystal clear communication. Fare price and fantastic cover! Reviewed on: 15th September 2020

Value for money great customer service

5
Great price great customer service quick claim process Reviewed on: 15th September 2020

Highly recommend for Dog insurance

5
Good price for great cover, my renewal didn't go up even though I have claimed twice and they paid out both times with no issues. Claims are easy to do, just photograph your vets invoice and send online. I have used "pet plan" and "more than" with my previous dogs but "Bought by many" have been the best. They even cover typical Frenchie issues such as Boss surgery! Highly recommend them. Reviewed on: 15th September 2020

Amazing

5
Really good friendly service! I even added my second dog onto their insurance. Highly recommend Reviewed on: 15th September 2020

Very good interaction with knowledgeable staff

4
Very impressed by knowledgeable telephone contacts. Helpful, friendly attitude gave me the incentive to use this provider of pet insurance. Less impressed when an early claim for intestinal upset with puppy was rejected. Reviewed on: 15th September 2020

Great

4
Fantastic cover . Good to know that they cover you from the outset Reviewed on: 15th September 2020

No hidden fees

5
honestly thought my insurance would be through the roof this year as my dog had to have plates put in both back legs due to damaging both cruciate ligaments, was dreading my renewal this year and i couldn't have been anymore wrong. This is a great company to insure your pets with, customer service is great also Reviewed on: 15th September 2020

Couldn't do better

5
First class service and worry free. Claims simple as that Reviewed on: 15th September 2020

Easy value for money insurance

5
So simple to complete the process and very good prices. Reviewed on: 15th September 2020

So happy I moved from a market leader

5
I have made 2 separate claims for my cats and it is so straightforward. When one had to be PTS BBM were so kind and reminded me s couple of weeks later that I had forgotten to claim ! Very refreshing when I have become used to being challenged by other insurers. Reviewed on: 15th September 2020