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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Simple yet Flexible

Best pet insurance on the market. Reviewed on: 5th September 2018

Amazing service

I honestly cannot fault Bought By Many. From the people on the phones, to the people responding to emails everyone is very helpful and quick to respond. On the one occasion I had to make a claim, it was so simple and so fast, even my vet said it was the fastest response they had seen. The extras like free video vets consultation are really handy if you need advice out of hours or if you just want some advice but aren't sure if you should go to your vets. I would happily recommend them to anyone, in fact 2 friends have even joined them after my recommendations. Genuinely a great service, from a company I am happy to be a customer of. Reviewed on: 15th September 2020

Highly recommended

I had claimed some wet fees very easily and without any stress, calls or messages. They doing their job very well! Reviewed on: 15th September 2020

Fantastic service

We have recently had to make a claim. Staff were very sympathetic, competent, caring and efficient. I would thoroughly recommend Bought by Many ! Reviewed on: 15th September 2020

Good idea

Great pet insurance and the money back if you don’t need it is a really good idea Reviewed on: 15th September 2020

Comprehensive and value for money

Had to claim twice now for my dog Pablo. On both occasions Bought By Many delivered excellent customer service and paid the claims quickly. The Vet app you get access too is brilliant. Definitely recommend. Reviewed on: 15th September 2020

Fast and efficient

I have found your insurance to be very user friendly, fairly priced and fast at paying out. Reviewed on: 15th September 2020

Good Service

Staff are friendly, prices are reasonable and everything is clear. Reviewed on: 15th September 2020

Excellent fast service

Very pleased with this company they re paid my bills within 2 weeks , straight forward easy to use snap claims. Reviewed on: 15th September 2020

Fabulous insurance

Great team, helpful & clear. Exactly what you need for your special pets. Reviewed on: 15th September 2020

Outstanding service

I have found the service revived from Bought by many is outstanding. We have had insurance through various suppliers throughout the last 5 years but BBM has topped them all. I have had to make several claims due to an ongoing issue and they have paid out fast and efficiently. You don’t even need to speak to anyone. Fan service and I would definitely recommend to everyone Reviewed on: 15th September 2020

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